Olathe Dodge Chrysler Jeep RAM

Easy to work with. Great follow up. I started with very specific things I was looking for in a jeep.; Color, trim level, accessories, tow package and so on... I first went to the Jee I started with very specific things I was looking for in a jeep.; Color, trim level, accessories, tow package and so on... I first went to the Jeep dealer I have been doing service business with for many years. They had a Jeep in inventory that was kind of close to what I wanted but not exact. They were very nice but we could not come to an agreement on price. By searching online, I found Olathe Jeep also had a Jeep that was close to what I wanted so I decided to give them a chance. Simply stated, Olathe Jeep won me over. The entire team was easy to work with. The price negotiation was simple and straight forward. More

Dodge Ram Ryan was very easy to deal with. He understood my concerns about the purchase and guided me to the vehicle I drove home in. He was upfront and honest Ryan was very easy to deal with. He understood my concerns about the purchase and guided me to the vehicle I drove home in. He was upfront and honest about the process and I give him a top rating. I would recommend anyone to contact Ryan for a vehicle purchase. More

Multiple mistakes I went to this dealership to have my Jeep repaired after an accident in which I was not at fault. When I went to pick my jeep up, I first noticed ther I went to this dealership to have my Jeep repaired after an accident in which I was not at fault. When I went to pick my jeep up, I first noticed there was paint on the interior leather which had to be removed with special chemicals by one of the techs. As I was waiting for this to be completed, I noticed the rear taillight had not been replaced and was still scuffed from the accident although the work order stated it had been replaced. When I asked about this, after much confusion, they informed me they had forgotten to order that part. They said they would call when it came in and replace it right away. When I got home, my husband also noticed they had cracked the plastic frame of one of the windows and there was also a paint run and missing paint on the rear bumper. We called about these issues in addition to the taillight that was not replaced and were told it would all be fixed when the parts came in. We took the jeep back a 2nd time for these repairs to be made and were issued a rental truck. The rental employee kept mentioning entering in our claim number from the accident to cover the rental. i spoke up several times stating that this rental was required due to the shop's mistake - therefore should not be filed with insurance. They once again seemed confused but stated they would sort it out with their boss in the morning. The next morning I received a call from insurance wanting to know why another claim for a rental had been filed when I had already returned the original rental (the first time they stated the original work was completed). I explained the whole situation to them and they agreed, the shop should cover the cost of the 2nd rental. Later in the afternoon, my husband picked up the jeep, looked over the damage that had been done by the shop during repairs, but overlooked the taillight (the original reason for returning the jeep). When he returned home and walked behind the vehicle, he noticed the original damaged taillight was still on the jeep. He called to discuss the concern with Corbin Hofstetter who stated it had been replaced and would need to see the vehicle (us driving here a 3rd time!). My husband explained that we live 30 minutes away and requested that the part be mailed to us or a refund be issued for the work that hadn't been done. Corbin then put him on hold to speak to the tech and informed us the new taillight was in the back of the jeep - uninstalled. My husband decided at this point to install the new taillight himself. All in all, we spent a total of 4.5 hours driving to and from this dealership and still ended up with the original problem unresolved. We still can't figure out why the tech would've just tossed the new taillight into the back of the jeep without installing it. More

Excellent sales person Salesmen was very informative of the car and did a great job with working with our needs. I would recommend Olathe Dodge Dealership to all. Salesmen was very informative of the car and did a great job with working with our needs. I would recommend Olathe Dodge Dealership to all. More

They really take care of the customer! We never felt any pressure to buy. We really felt like they were there to help us. Mike was real nice and the whole process was relaxing and not stre We never felt any pressure to buy. We really felt like they were there to help us. Mike was real nice and the whole process was relaxing and not stressful. We left with a car that my wife is very happy with and they gave us a great deal on our trade in. More

Service above and beyond! Ryan was as professional and courteous as anyone I've ever worked with. He went above and beyond my expectations. I've worked with some pretty shady Ryan was as professional and courteous as anyone I've ever worked with. He went above and beyond my expectations. I've worked with some pretty shady sales people in the past, so this was very refreshing for me. It really felt like he was on our side. When it came to the paperwork, Cory made it quick and painless. I'm very thankful to him. I wouldn't hesitate to send my friends and family to these two to buy a car! More

Perfect! Had a great experience at Olathe, Laura was fantastic to work with during our Jeep purchase. She found what we wanted and at a good price. She even Had a great experience at Olathe, Laura was fantastic to work with during our Jeep purchase. She found what we wanted and at a good price. She even took the extra time to walk my wife and kids through the new vehicle and explain how everything worked, much appreciated! Perfect! More

Great Service Very easy dealership to work with. Ranger was a great help and made sure we where taken care of. Everything was smooth and easy no problems. Very easy dealership to work with. Ranger was a great help and made sure we where taken care of. Everything was smooth and easy no problems. More

Outstanding customer service and business We showed up to price trucks at the end of the day (thinking they would be closed) not planning to buy for a few weeks, and ended up leaving with one We showed up to price trucks at the end of the day (thinking they would be closed) not planning to buy for a few weeks, and ended up leaving with one since mike powers was still there. He worked with us and got us to the number we needed. I was impressed with the outstanding customer service we received, with a follow up email...I had some confusion in the paperwork which the used car business manager quickly called and cleared up. This is the second vehicle I have bought at Olathe Dodge, and left happy both times. If you need a good vehicle at a good price, I recommend visiting Mike Powers. More

New Jeep Terry is knowledgeable, personable and service-oriented. He provided a pleasant and efficient jeep-buying experience for us. Terry seemed sincerely Terry is knowledgeable, personable and service-oriented. He provided a pleasant and efficient jeep-buying experience for us. Terry seemed sincerely interested in placing us in a vehicle that matched our wants and needs based on conversations across a couple visits. He worked with us to get a fair price. He offered to follow-up and to provide support as we become accustomed to our new ride. More