Olathe Dodge Chrysler Jeep RAM - Service Center

You guys do a very great awesome job and you're guys work company is excellent company is excellent More

terrible, I've already paid to fix the same problem twice and very expensive I've already paid to fix the same problem and the problem still persists and very expensive I've already paid to fix the same problem and the problem still persists More

Worst customer service experience I have ever had anywhere. Rude initially, then realized the mistake and changed their tune. Had vehicle for over 2 weeks and still never found the problem. Drove in anywhere. Rude initially, then realized the mistake and changed their tune. Had vehicle for over 2 weeks and still never found the problem. Drove in for over 200 miles and left it with less than a quarter tank when it was dropped off full. I have no confidence in their service and will actively tell people not to go there. More

You guys do a great amazing job and you're guys company is out standing is out standing More

There are inconsistent practices, poor communication, and unprofessional behaviors exhibited by many members across the dealership. Michael, however, came in to do a “clean up” after I complained. unprofessional behaviors exhibited by many members across the dealership. Michael, however, came in to do a “clean up” after I complained. More

Yet again, my mileage was is incorrect on my service and for the 2nd time the fog light was not replaced. for the 2nd time the fog light was not replaced. More

Claudia did a great job dealing with my xx and selling me a truck. Top notch!! a truck. Top notch!! More

3 weeks of time to do a diesel 8 hr repair on 21 Dodge an second time this dealer has worked on this truck. an $4k. Service crew was lost on this repair. go to e & k diesel Paola for more knowledgeable Cu an second time this dealer has worked on this truck. an $4k. Service crew was lost on this repair. go to e & k diesel Paola for more knowledgeable Cummins diesel. More

As I was checking out, the cashier leaned over to one of her coworkers and said she was “done dealing with customers today”. Customer service/people skills 0/10. her coworkers and said she was “done dealing with customers today”. Customer service/people skills 0/10. More

I was sold a truck that had a check engine light on prior to purchase but was told that it would be taken care of before I picked it up. That wasn’t the case. Months later and around 15 visits to the dealers to purchase but was told that it would be taken care of before I picked it up. That wasn’t the case. Months later and around 15 visits to the dealership later, around 8 hours sitting in the lobby, with most of the time them just clearing the codes and sending me out the door, they’re still refusing to do right by the customer (who has purchased 3 vehicles here) by just swapping my truck for a comparable truck so I can move on with my life. I still have a check engine light and their next step is to take the engine apart. On a brand new truck, and still no swap for me despite requests. What they have done is attempted to sell me a new truck just like mine, but with me taking an almost $20K hit (my truck has 7K miles on it) because of a flaw in what they sold me and nothing of my own doing. Since the truck had the issue before selling it to me, and still has it despite assurances that it would be fixed prior to pick up months ago, it was sold to me under false pretenses.. that said, they’re still not doing the right thing and putting me in a new truck, with their excuse being I “bought the truck from previous management” as if that’s my problem More