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Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,358 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,358 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
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June 10, 2025
Kendrick is kind, knowledgeable, and thorough. He is too good to be at that dealership. The dealership seems to screw over customers getting service any chance they get. The dont participate in c He is too good to be at that dealership. The dealership seems to screw over customers getting service any chance they get. The dont participate in coupons, they will not turn claims into warrantee company, they act like they care when you complain, then carry on with the same trash communication and gouging. We will not be returning and we're done with Mopar. I will also advise others not to use this dealership. More
by Bn2088
Verified Customer
June 10, 2025
Kendrick was awesome, polite and knowledgeable. However, prices are too high. Take for example, when flushing radiator for several hundreds, price for a $25 thermostat and a radiator hose was $400. However, prices are too high. Take for example, when flushing radiator for several hundreds, price for a $25 thermostat and a radiator hose was $400. Parts are less than $50. Time should be 1 hour. You guys are overly expensive. I think that’s why your repair bays are mostly empty. More
by paula_meade
Employees Worked With
June 10, 2025
Got me in and out! Great customer service. I will definitely be coming back! Thanks. Great customer service. I will definitely be coming back! Thanks. More
by jaesean24
Employees Worked With
June 09, 2025
1st diagnosis proved to be incorrect. Repair did not fix problem. Question now that had the bring Jeep back in with essentially same problem. Paid for two repairs of same problem Repair did not fix problem. Question now that had the bring Jeep back in with essentially same problem. Paid for two repairs of same problem More
by Chubbie
Employees Worked With
June 09, 2025
I have been a customer since I bought my first T&C in 2007 and there was only one time I had a problem. 2007 and there was only one time I had a problem. More
by daviessharon
Employees Worked With
June 08, 2025
Brian Bahr was great to deal with. We have had to bring the truck back a couple times and he’s remained helpful and patient. We have had to bring the truck back a couple times and he’s remained helpful and patient. More
by cmilly06
Employees Worked With
June 06, 2025
Brian did a great job at taking care of my Jeep recall and oil change! and oil change! More
by Karen Lowe
Employees Worked With
June 06, 2025
I didn’t feel welcome. I didn’t feel like a customer. When I dropped off or when I picked up. Confusing on arrival and no one steered me to where I needed to go to pick up I didn’t feel like a customer. When I dropped off or when I picked up. Confusing on arrival and no one steered me to where I needed to go to pick up my vehicle when I returned. No signage telling me where to go. Technicians all standing together no one acknowledged when I walked by. I was told I needed to leave my vehicle for 7 days to get it diagnosed. Went to another Jeep dealer in town who diagnosed and fixed in a day and a half, with great customer service. Go elsewhere. Hopefully they get some good management someday. More
by rodneyjohnson1010
Employees Worked With
June 05, 2025
Very speedy, helpful and easy. I appreciate the team up there. Thank you guys! I’ll be back I appreciate the team up there. Thank you guys! I’ll be back More
by jordan
Employees Worked With
June 03, 2025
Robert and Cameron were wonderful and made a stressful situation (buying a car) not stressful by being helpful and not pushy. situation (buying a car) not stressful by being helpful and not pushy. More
by tannerbredehoeft
Employees Worked With
Cameron, Robert, not sure the finance ladies name.
