Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,368 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
Jon did a great job taking care of us during the process of getting the vehicle to the dealership. The truck, when the detail team said it was ready, needed a little extra care, Job stepped up and took matt of getting the vehicle to the dealership. The truck, when the detail team said it was ready, needed a little extra care, Job stepped up and took matters into his own hands. Proving his concern for the customer. More
Brian was prompt, very friendly, professional and attentive. The service was performed quickly (30 minutes), much faster than anticipated. Overall it was an excellent experience. attentive. The service was performed quickly (30 minutes), much faster than anticipated. Overall it was an excellent experience. More
Customer service was friendly and competent. Wait time was reasonable, accommodations were clean and comfortable. Wait time was reasonable, accommodations were clean and comfortable. More
Convenient location, easy getting in and out of facilities . Easy scheduling.for general maintenance anything more specific bypass AI system. Knowledgeable staff with good follow up and updates. facilities . Easy scheduling.for general maintenance anything more specific bypass AI system. Knowledgeable staff with good follow up and updates. Clean. Probably best service of any Dodge facility in KC area. More
The service was great and Brian was both kind and thorough when reviewing options with us. thorough when reviewing options with us. More
My Ranger had the death wobble. Wobble Be Gone. Happy Happy Really liked dealing with my service representative. He was very knowledgeable and said. Promise. It will fix it. It Wobble Be Gone. Happy Happy Really liked dealing with my service representative. He was very knowledgeable and said. Promise. It will fix it. It did More
The service was great. He was knowledgeable and very helpful. He seems to what he is doing. He was knowledgeable and very helpful. He seems to what he is doing. More
Fast atention…. not long line. Great customer service since the beginning and clear advice about how long will take for oil change to be done. not long line. Great customer service since the beginning and clear advice about how long will take for oil change to be done. More
We left our Jeep for 3 days with 3 issues. One issue was our misunderstanding on how the function operates. The other 2 issues were not resolved to our satisfaction. One of those being able t One issue was our misunderstanding on how the function operates. The other 2 issues were not resolved to our satisfaction. One of those being able to get into the vehicle. Sometimes the doors will not unlock. The doors will not unlock when we walk upto the vehicle. One that happens we try the key fob and it still can take several attempts to get it open. The other issue is the stop/start. The only way that will work is to turn OFF the cabin heating and cooling system. This is unacceptable. We owned a 2017 Jeep and know how stop/start should work. This appears to be a software design flaw and would like to be elevated to Stellantis. I will be contacting Stellantis myself to complain about thus issue. More