Olathe Dodge Chrysler Jeep RAM - Service Center

My vehicle wasn’t see for 2 days after I told it would be but wasn’t communicated this unless I called or reached out. For what appeared to be a simple battery replacement(s), I don’t understand why it took but wasn’t communicated this unless I called or reached out. For what appeared to be a simple battery replacement(s), I don’t understand why it took so long to diagnose and fix. I’m not a typical complainer. It’s not in my nature, but when Triston said they didn’t have a battery in stock, I was convinced there was something else going on. How can a Jeep service department NOT carry a Jeep battery? Made no sense. Triston was a nice person but he didn’t communicate often enough as to why things weren’t moving along on my service. More

It was so easy. Shawn took care of us. He was able to get our repairs done through our warranty and we didn't have to pay anything. We are happy. Shawn took care of us. He was able to get our repairs done through our warranty and we didn't have to pay anything. We are happy. More

If it gets fixed the first time great,but getting in for a repeat repair sucks. a repeat repair sucks. More

Fast, easy service. Was in and out in less than an hour. Very courteous advisor. Was in and out in less than an hour. Very courteous advisor. More

Fast service, courteous Contacted me to know when care would be ready He put together a quote for tires would be ready He put together a quote for tires More

Luke is a great service representative. His communication effort was top notch. Repair technicians did a great job of solving my issues. They must have worked very hard to complete all t His communication effort was top notch. Repair technicians did a great job of solving my issues. They must have worked very hard to complete all the work in a timely manner. I appreciate everyone's hard work. More

Did oil change when I asked for tire inspection and sat for hours, and lied to me saying it couldn't be fixed when it could and ended up fixing it at home for hours, and lied to me saying it couldn't be fixed when it could and ended up fixing it at home More

Worst customer service Ive ever had! And im a senior ! Salesman and bosses are not trained And im a senior ! Salesman and bosses are not trained More

Went in for an oil change and tire rotation. They got me right in at the end of the day and service was fast. Waiting area is comfortable. They got me right in at the end of the day and service was fast. Waiting area is comfortable. More

All my concerns were addressed and my vehicle was ready in a timely manner. Thank you. in a timely manner. Thank you. More