Back

Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,331 Reviews

2,331 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

Sort by
July 22, 2023

Service Dept discriminates against women and I won’t ever return. I will take my business elsewhere. More

by ruttaninkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Johanning
Jul 24, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

This review is concerning to us. We want to make things right but will need more information to do so. I invite you to contact me at your earliest convenience. Thank you, Jacob Todd - Service Manager - 9137803700

July 22, 2023

Ashton was great to work with, very professional. There shouldn’t be a 15 word minimum More

by outbackforge84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Jul 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

July 22, 2023

Previous experience not the best. So far, so good this time. Had a head lamp installed. Have not driven the car at night since. Appreciated the fact they could work me in the day More

by vkuhn3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze
Jul 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review! We're glad to hear that your recent experience with us has been positive. If you have any further questions or concerns, please don't hesitate to reach out. Have a great day!

July 21, 2023

My one hour oil change took almost three hours. Communication was not very good and I believe my car was ready and parked out front long before they notified me. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackson Blaze
Jul 24, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Greg, I apologize for the extended wait time during your oil change. We strive to provide efficient service and it's disappointing that we fell short of expectations. Your feedback is valuable to us and we will use it to improve our communication processes moving forward. If there is anything more I can do to assist you, please don't hesitate to reach out. Thank you, Jacob Todd - Service Manager - 9137803700

July 21, 2023

The service department is terrible! Tried several times to call with no answer. Asked the receptionist to have someone from service call. They never called. They tell you to use the tex More

by Michelle Corrales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackson Blaze, Clayton Johanning
Jul 24, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Michelle, I apologize for the inconvenience you experienced with our service department. It's disappointing to hear that we have not been responsive and efficient in addressing your concerns. I would like to personally assist you with this matter, so please reach out to me at your earliest convenience. Thank you, Jacob Todd - Service Manager - 9137803700

July 21, 2023

Repairs were made in somewhat timely manner, Lily was very nice and friendly. A little confusing on the different estimates received but ended up a relatively far price. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily Converse
Jul 21, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Daniel, thank you for taking the time to leave us a review. We're glad that Lily provided friendly service during your visit. If you have any questions or need further assistance with estimates in the future, please don't hesitate to reach out. Have a great day!

July 21, 2023

Good dealership, very nice and clean. Nice to deal with so far. Good experience so far More

by doug.bussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Blaze
Jul 25, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Doug, thank you so much for taking the time to share this kind review! We appreciate your business and hope we have the privilege of working with you again in the future!

July 20, 2023

Great people, great service. We purchased three vehicles from Olathe Jeep.and will continue to service our cars there. More

by DMKOVELALC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Todd, Jackson Blaze, Gretchen Evans, Brian Harmon, Chris Clark, Eiris Webster-Lyons
Jul 20, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words! We're pleased to hear that you had a great experience with our team at Olathe Dodge Chrysler Jeep Ram. We appreciate your loyalty and look forward to serving you in the future. Drive safely!

July 20, 2023

Jason met me when I came into the dealer ship for my 60,000 maintenance checkup and got everything completed with 1-1/12 hr. Very nice to be in and out with excellent care and devoted to making me feel More

by Bob D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Jul 21, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hey Bob, Thanks for the awesome review! We're pleased that Jason could assist you with your maintenance checkup and provide excellent care. We appreciate your loyalty and hope to see you again at Olathe Dodge Chrysler Jeep Ram!

July 20, 2023

Great experience buying the car in 2017, and they keep delivering. Ashton was friendly, professional, and wow the guys finished up so quickly. More

by Fred Merino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton Jennings
Jul 21, 2023 -

Olathe Dodge Chrysler Jeep RAM responded

Hey Fred! Thanks for the awesome review. We're glad that Ashton and our team could provide you with a great car-buying experience back in 2017. We appreciate your continued support, and we'll always be here to deliver excellent service whenever you need us. Drive safely!- The Olathe Dodge Chrysler Jeep Ram Team

...
112
...