Olathe Dodge Chrysler Jeep RAM - Service Center

Jared and the whole service department are exceptional they took care of my problem in a timely manner and I would recommend to every one of my family members they took care of my problem in a timely manner and I would recommend to every one of my family members More

Service was done right on time. Anthony was friendly and professional. The new showroom is wonderful. Anthony was friendly and professional. The new showroom is wonderful. More

Anthony Slattery was very professional and concerned about a good customer like me. I would recommend him and Olathe Jeep to anyone that’s interested. about a good customer like me. I would recommend him and Olathe Jeep to anyone that’s interested. More

Clayton worked me in getting the catalytic converter ordered for my recall showing me pictures of how the old catalytic converter was removed and the time consuming of the screws breaking off and re-dri ordered for my recall showing me pictures of how the old catalytic converter was removed and the time consuming of the screws breaking off and re-drilling the holes. Kept me in the loop. More

Horrible wait time. And they really don't take care of the customer. A week job turned into over a month. The car was just sitting there in the element not getting work And they really don't take care of the customer. A week job turned into over a month. The car was just sitting there in the element not getting worked on. The part they where waiting on was 40 minutes away. Then when they get the part. They say there are extra customers ahead of us (oil change is they money maker). Again 5 different times they chanithe pick up date when my car will be ready. They never all to give you updates. They don't even answer when you call them. Avoid Olathe Dodge Chrysler Jeep. Any dealership is better than this. They literally do not care about the customer. Wouldn't even give a loaner car after not havoa vehicle for a month. And to top it off. There is a scratch on the front bumper pasager side that was not there. Again they do not care. Bo do wormed. Don't let the polite and smiles fool you when it comes to the service department. More

The service was efficient and friendly. They made sure that my car was running smoothly before I left the lot. The body shop manager Corbin Hofstetter helped me get estimates for my car in They made sure that my car was running smoothly before I left the lot. The body shop manager Corbin Hofstetter helped me get estimates for my car in a timely manner. It was nice to gain some insight on what exactly was going on with my car and I was told what was going to happen with each step, which helped me understand the cost and kept me involved as a customer. More

Tech found a short in the radio. I was informed by Jackson that a new radio was available. I advised him to order and install the new radio. After waiting for 10 days, I checked w I was informed by Jackson that a new radio was available. I advised him to order and install the new radio. After waiting for 10 days, I checked with service and was informed that the radio is NOT available. Jackson did not reach out to me with this information and if I hadn't called, who knows how long the car would have sat at the dealers. The service rep I talked to and found out about the radio, did a great job. I do not know her name. More

Jared and the guys at Olathe Dodge always take care of me and my wife’s vehicles in a quick and professional manner. I appreciate everything this dealer does for me and my family. and my wife’s vehicles in a quick and professional manner. I appreciate everything this dealer does for me and my family. More

My appointment was at 7:15 am on Monday and it was not checked out until the next day. No one called to let us know that our car would not be looked at that day. My husband had to make several calls to checked out until the next day. No one called to let us know that our car would not be looked at that day. My husband had to make several calls to get the scoop. That was unacceptable and I do not want to have that happen again. My air conditioner is working well now-thank God!!! I will come again for service, probably tires next. I also need to order a part to cover my rear hatch. More

I cannot say enough about Jared who has been working on a frustrating issue with my Dodge 2500. He stays on it and continues to track repair parts. This tells me he is focused on the mission at hand and cu frustrating issue with my Dodge 2500. He stays on it and continues to track repair parts. This tells me he is focused on the mission at hand and customer service. When I call, he takes time to explain and keep me in the loop. Cannot ask for more. My hope would be his team recognizes his efforts here. Steve B. More