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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,382 Reviews
Call Service Center (913) 298-8939

2,382 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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February 27, 2025

Always have a great experience. Staff are all friendly & service is fast. Nice & clean More

by TWMUNDEN
Recommend Dealer
Yes
Employees Worked With
Shannon Burris, Shannon Burris
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Feb 28, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

We are happy to help! Glad you had a good experience. We appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

February 25, 2025

Set an appointment for 9 AM on Saturday did not leave till 1130 for a simple oil change. Lots of people was put in front of me even with an appointment at 9 AM. More

by Lowellt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Burris
Report | Print
Feb 26, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Lucas Kay Service Manager 913-780-3700

February 22, 2025

Dealer charged a diagnostic fee after not being able to fix the vehicle. Manager was rude and unwilling to see how that is wrong. More

by soukup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Burris
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February 22, 2025

Good customer service. The issue with my vehicle was explained to me well. All my questions were answered clearly. More

by Lexus.scott1156
Recommend Dealer
Yes
Employees Worked With
Tanner Walker, Tanner Walker
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Feb 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Scott, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lucas Kay Service Manager 913-780-3700

February 22, 2025

I went to finish my recall he told I can take care your work and asked me drop off my car explained time and everything totally fully satisfied with work More

by sillynest953
Recommend Dealer
Yes
Employees Worked With
Luke
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Feb 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Lucas Kay Service Manager 913-780-3700

February 21, 2025

Excellent service dept. Associate keep me informed on progress of maintenance. Updated me as needed More

by mrob46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Dearing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing about your experience with Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

February 19, 2025

I was informed by bill included Shop fees? Part markups? What a total Scam. Towed vehicle out of there. Don’t waste your money! More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Burris
Report | Print
Feb 19, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

February 19, 2025

The service is always great. The service is always great great great great and great. More

by gramrob49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
Report | Print
Feb 19, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

February 18, 2025

Overpriced, highway robbery for 0 real help. Absolutely a joke of a dealership. We will never be back and have let all our friends, co workers and social media know More

by shipley.christine1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Dearing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barletta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Wilhite, Jesse Venzor, Tanner Walker, Shannon Burris
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February 11, 2025

Very easy to work with. Appreciated the ability to schedule using the mobile app and communication via text and email. More

by JAMIESHELLOPKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
Report | Print
Feb 11, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Awesome! I am glad you enjoyed your experience. I will let Tanner know as well. Thank you for the positive review. Lucas Kay Service Manager

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