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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,360 Reviews

2,360 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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May 20, 2019

Diagnostic test I took my truck up to get an issue diagnosed the first time they could not figure out what it was. I started having more issues and took it up again More

by Akoch10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eiris Webster-Lyons
May 21, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light. Please reach out to me at your earliest convenience. We look forward to hearing from you soon.

May 20, 2019

Ouick service Dropped off on a Friday and thought it would take time but was done in 45 minutes or less. Very polite and got everything done. More

by cereth56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Todd
May 21, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

We are extremely grateful to receive such an outstanding review. We will continue to offer the best car servicing experience to each and every customer we come in contact with. Thank you again for your kind words and business. Best regards, The Olathe Chrysler Dodge Jeep Ram Team

May 20, 2019

Service Oil change, Tire Rotation and Technical opinion are just a few of the friendly and professional staff at Olathe Dodge. They are my #1 Dealer for over More

by sneezedout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, Jerry Peoples, Chance Edwards
May 21, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

We are extremely grateful to receive such an outstanding review. We will continue to offer the best car servicing experience to each and every customer we come in contact with. Thank you again for your kind words and business. Best regards, The Olathe Chrysler Dodge Jeep Ram Team

May 18, 2019

Perfect !! Fast service, friendly service! Waiting area pleasant! Nice atmosphere, representatives helpful... no more wotfs to add.perfect experience, thank you More

by cmaria11975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch VanBebber
May 21, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

We are extremely grateful to receive such an outstanding review. We will continue to offer the best car servicing experience to each and every customer we come in contact with. Thank you again for your kind words and business. Best regards, The Olathe Chrysler Dodge Jeep Ram Team

May 15, 2019

Trans problem not corrected, again! Second time I brought my ram 1500 in for a hard downshifting issue, also requested a 4 wheel alignment. Trans still downshifts hard...no improvement, More

by JOEHUEBL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eiris Webster-Lyons, Jacob Todd, Michael Moutray Jr, Jerry Peoples, Michael "Rocky" Croft, Mitch VanBebber, Chance Edwards, Jared Drew, Anthony Slattery
May 17, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

We appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact us at your earliest convenience as we would like to further discuss your visit. We look forward to the opportunity to speak with you. Sincerely, The Olathe Chrysler Dodge Jeep Ram Team

May 15, 2019

Great work as always Great work by the staff to fix my tire in a timely manner. They were swamped and made sure to squeeze me in. I sure appreciate the effort they made More

by DennisW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eiris Webster-Lyons, Jacob Todd, Michael Moutray Jr, Jerry Peoples, Michael "Rocky" Croft, Mitch VanBebber, Chance Edwards, Jared Drew, Anthony Slattery
May 17, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the five star review.

May 14, 2019

Always Great Service! Always quick and fantastic service! All the service performed is always detailed and thoroughly explained. I appreciate always feeling welcome and t More

by cmlingard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
May 17, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

May 13, 2019

Great service Second time worked with Jerry, he is kind, friendly and helpful. It is always a nice experience with him. usually for some not so major issues, I go t More

by minjia.tang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Peoples
May 17, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

May 10, 2019

Wow. $2700 vs $850 for the same service elsewhere. No thank you. Service manager who helped me is fantastic...Harrison is always friendly, courteous and More

by D&B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harrison
May 10, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, Olathe Chrysler Dodge Jeep Ram Team

May 09, 2019

Oil change and tire rotation. Rocky was thorough in what was going to be done to my car. He even helped me through the process to set my trip odometer. He reminded me of of the rec More

by riveson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL ROCKY CROFT, Michael "Rocky" Croft
May 09, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

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