Olathe Dodge Chrysler Jeep RAM - Service Center

Oil Change Issue Took our Chrysler 200 in for a check engine light and oil change. They fixed the check engine light issue by changing out the failed thermostat. The p Took our Chrysler 200 in for a check engine light and oil change. They fixed the check engine light issue by changing out the failed thermostat. The problem was with the oil change. Picked up the car and drove it a couple of miles back home and parked it in the driveway. Moved it across the street and found a big puddle of oil and a trail to where I parked it. Chrysler had to tow it back to the shop and found there was no oil in the engine. They replaced the oil and filter and haven't had any further problems with it leaking oil. I'm guessing the tech didn't tighten it completely and check for leaks before signing of on the work. Luckily we didn't drive it that weekend or it could have been an engine replacement.... More

Oil change charges Last week we had the pickup in for oil change, thinking we had purchase 10 oil changes when we purchase the pickup, we had to pay for the oil change. Last week we had the pickup in for oil change, thinking we had purchase 10 oil changes when we purchase the pickup, we had to pay for the oil change. I brought my pickup in for a recall, service manager Jared Drew said we had 8 oil changes on my Dodge pickup, Jared correct the problem and refund the money back on our debit card. More

Fantastic Service Jared is incredibly polite and professional. I appreciate him being so courteous and direct. I didn't need anything complicated, I was in for a tire r Jared is incredibly polite and professional. I appreciate him being so courteous and direct. I didn't need anything complicated, I was in for a tire rotate and an inspection. They were willing to do the work on my Non-Chrysler vehicle (It's a Toyota, which is definitely not their standard). I will continue to come to ODCJ for my service. More

Speedy and Efficient Service I would take my Jeep back to them for service, as I was able to pull in, have issue diagnosed and fixed in the same business day. Only recommendatio I would take my Jeep back to them for service, as I was able to pull in, have issue diagnosed and fixed in the same business day. Only recommendation would be to give clients a heads up about potential for burning smells coming off new parts. More

Oil change Putchased my Chrysler here in 2007. I have always had wonderful service. Michael Croft has been my service advisor the last several visits. He is prob Putchased my Chrysler here in 2007. I have always had wonderful service. Michael Croft has been my service advisor the last several visits. He is probably the most polite, courteous and respectful service person that I have ever encountered. He is an outstanding representative at your dealership. More

Outstanding time and very courteous! Take your own oil and filter to save! The comprehensive check of all fluids is very helpful. Keeps my Ram running great and don’t have to worry. Take your own oil and filter to save! The comprehensive check of all fluids is very helpful. Keeps my Ram running great and don’t have to worry. More

Quick and fast and accurate Great hospitality. Knew why I was there and complete the task. Will recommend Olathe Dodge Dealership. Great financial team and service team. Thank yo Great hospitality. Knew why I was there and complete the task. Will recommend Olathe Dodge Dealership. Great financial team and service team. Thank you for everything More

Oil change Fast friendly service the building was clean the service adviser was friendly.all the staff that I interacted with was friendly. Keep up the good work Fast friendly service the building was clean the service adviser was friendly.all the staff that I interacted with was friendly. Keep up the good work More

Recall work done After getting a notice that parts where in for a recall I took it in to have the work done. I made an appointment to have the work done. When I got th After getting a notice that parts where in for a recall I took it in to have the work done. I made an appointment to have the work done. When I got there to have the work done they got me right in and I only had to wait about an hour or so. More

Warranty claim The team was able to work me in at a moments notice. I had a warranty claim but for some reason my truck was still “owned” by the selling dealer. Jake The team was able to work me in at a moments notice. I had a warranty claim but for some reason my truck was still “owned” by the selling dealer. Jake was able to get the claim processed and completed with efficiency. More