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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,324 Reviews

2,324 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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March 14, 2019

Maintenance Awesome service. Fast and precise. Definitely best dealership in the city. Staff is friendly to a fault. Doing work on your car is not fun, but the pe More

by Mazdaradi27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Rocky" Croft
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

March 14, 2019

So so slow It was insanely slow. Felt very over priced. Dates given were not met multiple times. I do not plan on coming back if it can be avoided. More

by Lallen1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Peoples
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Mike Moutray, Service Manager, 913-780-3700

March 14, 2019

Great service!! The service advisors at this dealership care about you as a person and are always willing to help to the best of there abilities, even at times when t More

by Peeps316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eiris Webster-Lyons, Jacob Todd, Michael Moutray Jr, Jerry Peoples, Jared Drew
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

March 14, 2019

Customer Service No one knows what they are doing including all of management, lack qualified mechanices. 30 days to get my car completed. I would not recommend More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eiris Webster-Lyons, Michael Moutray Jr
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Mike Moutray, Service Manager, 913-780-3700

March 14, 2019

They did a great job on my Transmission! They got my Viper in quickly and did a great job changing out my transmission! Really appreciate all the great work and the attention to detail! More

by Dan Gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Todd
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

March 14, 2019

Services Very friendly and good at getting the services done in a timely manner. They let me know what services that need to be done don’t seem pushy about h More

by agulifoylepace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brewer , Jerry Peoples, Chance Edwards, Jared Drew, Anthony Slattery
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

March 14, 2019

Always a good experience I definitely recommend this dealership. Great employees. Never push you to do something. I will purchase my next vehicle here as well as get services More

by neastep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of my service guy, Karl Petersen
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

March 14, 2019

Lack of information, high prices Service techs didn't provide me with the necessary information regarding the diagnostic fee (over $180). They wanted $2000 for a heater core replaceme More

by 09Caliber
Recommend Dealer
No
Employees Worked With
Unknown
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Mike Moutray, Service Manager, 913-780-3700

March 14, 2019

The service writer was great. He was very professional and he was very good and personal explain everything that they were going to do and he explained how much warranty was left i More

by burkebettis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Drew
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

March 14, 2019

Service The best service I've had in my car. It's a good price for an oil change. But the cost to the mechanical issue is so expensive. More

by FABIOREBECHI30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eiris Webster-Lyons, Jacob Todd, Michael Moutray Jr, Jerry Peoples, Michael "Rocky" Croft, Chance Edwards, Jared Drew, Anthony Slattery
Mar 18, 2019 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words and the review.

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