Olathe Dodge Chrysler Jeep RAM - Service Center

It's the little things Every time I call, they answer. They are always polite and describe services thoroughly. They are laid back and never seem pushy or inconvenienced. I Every time I call, they answer. They are always polite and describe services thoroughly. They are laid back and never seem pushy or inconvenienced. I enjoy working with them and will return as along as I live in the Kansas area. :) More

Top Customer and Maintenance Service Thank you Michael and Olathe Jeep for the excellent service you provided on my recent Jeep maintenance! I’ve been very pleased every time I bring my J Thank you Michael and Olathe Jeep for the excellent service you provided on my recent Jeep maintenance! I’ve been very pleased every time I bring my Jeep to you for service. You’ve always provided me with prompt status updates and treated me professionally and kindly. More

Manintenance Service Another perfect experience with my oil change and service maintenance! Quick and courteous. I've never had a bad experience for service and will alway Another perfect experience with my oil change and service maintenance! Quick and courteous. I've never had a bad experience for service and will always bring my vehicle here. More

Jeep G C repair Excellent service for our alternator replacement. The service people worked with us on the pick up of the Jeep since we are from out of town. We will Excellent service for our alternator replacement. The service people worked with us on the pick up of the Jeep since we are from out of town. We will be moving to KC this summer and have found our Jeep dealer! More

Fantastic Service on My Jeep Willy's Wrangler I purchased my Jeep over two years ago from Olathe Dodge Chrysler Jeep RAM. I have had it serviced and repaired at the dealership from the beginning. I purchased my Jeep over two years ago from Olathe Dodge Chrysler Jeep RAM. I have had it serviced and repaired at the dealership from the beginning. I recently wanted to add a lift to the Jeep. I was able to discuss my questions and concerns with Mark Burks who is the dealerships lift expert. Because of his advice and information I purchased a Mopar 2 inch lift kit from the parts department. After the install I brought it in for an alignment and a check. They got me right in and performed the check and alignment. The parts department beat everyones price including online dealers. The Jeep rides fantastic and is exactly what I was looking for. The peace of mind know they will take care of you is priceless. Very friendly staff and professional employees. I would like to give a shout out to Jake for his help also. Thank you More

Absolutely recommend My husband and I are continually impressed by Rocky and his service department crew whenever we bring our vehicles in to have serviced (i.e. oil chang My husband and I are continually impressed by Rocky and his service department crew whenever we bring our vehicles in to have serviced (i.e. oil change, tire rotation). Rocky knows us by name now and has our information pulled up when we pulled into the service area. He is always friendly, enthusiastic and seems to genuinely care about us (i.e. asks about our family, our likes/dislikes with our vehicles). We highly recommend this dealership and Rocky! Thank you. More

Express lane service- quick and pain free Express lane service is excellent! In and out for an oil change and tire rotation in less than hour! Thank you Olathe DCJ Express Lane crew! Express lane service is excellent! In and out for an oil change and tire rotation in less than hour! Thank you Olathe DCJ Express Lane crew! More

The best experience at a dodge dealer ever. I got a letter for a recall that needed to be done on my ram 2500. I am really picky about who works on my vehicle and where I take it. I took it to o I got a letter for a recall that needed to be done on my ram 2500. I am really picky about who works on my vehicle and where I take it. I took it to olathe dodge and saw Jacob. Jacob was awesome throughout this entire service visit. Hands down BEST service that I’ve have had. They got my recall done. I was in & out in under a hour. They have me a free multipoint inspection and made me aware of things that are going on with my vehicle. Great job olathe dodge. Will return for future service. More

Excellent customer service! Ryan was so nice and helpful and communicated well. I love coming here for any car service because I know i'm getting the best! Ryan was so nice and helpful and communicated well. I love coming here for any car service because I know i'm getting the best! More

Misc. Charge Non Explanation I would advise customers to shop around... My 2015 Jeep Renegade with 43,000 miles had a thermostat go out on a cold day, not an isolated incident if I would advise customers to shop around... My 2015 Jeep Renegade with 43,000 miles had a thermostat go out on a cold day, not an isolated incident if you do a quick search on 'Service Engine Light'. The Renegade, as a result of this indicator, disables the ability to use 4-wheel drive and also, remote start in my case. Living in the midwest and these cold temperatures and road conditions, those are kind of important features. My Jeep stays in the garage overnight, but that wasn't enough from keeping this part from failing. What happened next is what lead to a very generous 3 star rating. I dropped off the jeep between 9:15 - 9:30, was told I would get a call within about an hour after the $145(ish) diagnostic. At 12:28, I received a call telling me about the thermostat and 4 hour repair job for $853. Yep, a new thermostat for $853. $600 for labor (essentially $150/hour). The actual part was $79.02, and coolant for $25.70, they must use glacier liquid as I can go to the auto shop on the corner for half that price and I'm sure they buy in bulk. BUT here's the kicker, above all else, a Misc. Charge for $74.99 "CUSTOMER PAY SHOP SUPPLIES FOR REPAIR ORDER" FOR $74.99. That make any sense to you? It sure doesn't to me, when I inquired about the Misc. charge when paying the bill, I was told it was parts, but when I pointed out the Parts Amount had it's own line item, I was told it was parts. This was my second car purchased at the dealership, and having gone through this service experience, I'll be sure to shop around for my next vehicle purchase. More