Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,325 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
5 Star All The Way The service they provide has always been top notch They always go beyond expectations. I’m impressed. They always address my concerns with integrity The service they provide has always been top notch They always go beyond expectations. I’m impressed. They always address my concerns with integrity and quality More
Quick, thorough, friendly I went in over my lunch hour for an oil change and tire rotation. Service was very friendly. I got in and out quick and back to work in 45 mins! Alwa I went in over my lunch hour for an oil change and tire rotation. Service was very friendly. I got in and out quick and back to work in 45 mins! Always easy! More
Oil Change/Maintenance Jesse was great—very professional and courteous. He explained the final report to me and made sure I understood the details AND gave me 60 days free Jesse was great—very professional and courteous. He explained the final report to me and made sure I understood the details AND gave me 60 days free satellite radio (best part!!). More
screw in my tire! Chance did his best so I didn’t end up buying 4 new tires! Appreciate it! What else can I say. I have been an Olathe Dodge customer for many many y Chance did his best so I didn’t end up buying 4 new tires! Appreciate it! What else can I say. I have been an Olathe Dodge customer for many many years! More
Service/Body Dept-Corbin is a JOKE ! Had a piece of siding that was coming off our Jeep Grand Cherokee. Took it in for them to put it back on ( double sided sticky tape ). We were outside Had a piece of siding that was coming off our Jeep Grand Cherokee. Took it in for them to put it back on ( double sided sticky tape ). We were outside of our 36,000 mile warranty ( not by a lot )but they said they would fix it free this time but not the next. They said we will fix the other side too since it was coming off. That was Thursday and today the driver side at some point totally blew off. Called the Service Dept. to tell them what happened and to get them to replace it and put it on. Corbin tells us that they fixed it for free the first time and that we would have to pay for the replacement part and to have it put on. Now that is crazy ! You put it on as a favor to us and it blows off our Jeep in 24 hours and you say " there's nothing I can do , I should have charged you the first time but I was being nice " ! , in a very cocky sarcastic way. You'd think a returning Jeep purchaser and buying a $50K vehicle, they would have treated us much better. This was their error, not ours. They offered to fix the issue and then it was their poor workmanship that caused the part to come off, not ours !! I'd think twice about going here whether buying a new vehicle or going in for service, it all comes full circle. After an hour of reflection it's still unbelievable that something this simple is so troublesome.. More
Quick Lube Great not needing an appointment. They still spent quality time looking vehicle over and explained checklist. Waiting room is a bit dated but it works Great not needing an appointment. They still spent quality time looking vehicle over and explained checklist. Waiting room is a bit dated but it works. Very convenient. More
The Best Service around I have used this dealership Since 2005 and have always experienced the best service. They get you in and when it will take longer they have someone co I have used this dealership Since 2005 and have always experienced the best service. They get you in and when it will take longer they have someone come and tell you its going to be awhile and explain why. More
Servicing Just bought my Jeep in February and this is the 2nd oil change/tire rotation. Staff have been very friendly and the service has been great. The expres Just bought my Jeep in February and this is the 2nd oil change/tire rotation. Staff have been very friendly and the service has been great. The express lane works great for me and my schedule. I didn't clock it but my wait this time around was less than an hour. Buying the package oil change was a good investment and value. More
Great service from Rocky! I bring my Ram to get all the service done at Olathe Dodge and Rocky takes care of me every time. Great service and he makes you feel like your vehic I bring my Ram to get all the service done at Olathe Dodge and Rocky takes care of me every time. Great service and he makes you feel like your vehicle is in good hands! More
Replacement of warranty items Gave top ratings for excellent service provided by Jake and Gary. Newly installed parts were causing issues. I could not recreate the issue with the Gave top ratings for excellent service provided by Jake and Gary. Newly installed parts were causing issues. I could not recreate the issue with the service advisors. After discussions, and reviewing video I had taken, they determined that new parts were the only way to correct the issue. That was done. They were helpful and professional at all times. More