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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,386 Reviews

2,386 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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November 26, 2024

Excellent service by Luke. He kept me up to date, service was expedient, every concern fixed. More

by whthompson78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lucas Kay Service Manager 913-780-3700

November 26, 2024

It was the worst experience i've ever had with a dealership. The attorney general will be involved. More

by Cassie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rainer
Nov 29, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for this feedback, Cassie. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Lucas Kay Service Manager 913-780-3700

November 22, 2024

all was good. it did not take too long to service my truck. Kendrick very nice More

by bvanderpas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for choosing Olathe Dodge Chrysler Jeep RAM, we look forward to having you as a valued customer for many years to come! Lucas Kay Service Manager 913-780-3700

November 22, 2024

A lot of red on my free inspection, however, it was not giving to me until I asked. He also never contacted me that my service was completed and blamed it on to many work orders. More

by eddymac2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Lucas Kay Service Manager 913-780-3700

November 21, 2024

It's a very good place to service your car. .. excellent service and kindness I think I'll be back soon thanks More

by kumbalamix2281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Guzman
Nov 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you! Kendrick and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

November 21, 2024

Excellent service. Took my vehicle here for routine maintenance and oil/filter change. I got an appointment right away. I waited for my vehicle while doing some compute More

by ricky0310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Dearing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Posey, Stan Wilhite, Jesse Venzor, Tanner Walker
Nov 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Ricky, Thanks for sharing about your experience with Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

November 21, 2024

This is where I usually try to get my jeep serviced. Luke is wonderful in explaining and helping me out. I plan to get my vehicle fully fixed next week, one of the things I didn’t really like is that I More

by colettemechelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
Nov 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Collette, It's great to hear that Luke and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Olathe Dodge Chrysler Jeep RAM! Lucas Kay Service Manager 913-780-3700

November 19, 2024

Paying $755 to replace two batteries in my Jeep is ridiculous. Especially since my Rubicon is only 3 1/2 years old and only 22,000 miles. What a joke! I won’t be buying another Jeep. More

by dave64111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Dave, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Lucas Kay Service Manager 913-780-3700

November 17, 2024

They are nice to work with and keep you informed The work is done in a timely manor More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Steve, and look forward to your next visit. Lucas Kay Service Manager 913-780-3700

November 17, 2024

Dissatisfied with the quality control In making sure vehicle is returned and clean condition after service is performed More

by mikebergkamp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Dearing
1.0
This rating includes all reviews, with more weight given to recent reviews.
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