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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,387 Reviews
Call Service Center (913) 298-8939

2,387 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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November 17, 2024

They are nice to work with and keep you informed The work is done in a timely manor More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Steve, and look forward to your next visit. Lucas Kay Service Manager 913-780-3700

November 16, 2024

They did a great job getting it done. Th new key works glad to have two keys. More

by msshep5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Dearing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

November 16, 2024

Timing took much longer, forgot part on my car had to return and part is lost so now has to be ordered More

by wkreeves74
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

November 15, 2024

I pass at least five other dealerships to get to Olathe Dodge. A few years ago when I first started using them , I was rather impressed. But in my last few visits im not as impressed as in the past. It’s More

by heardjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team, Judy. Please don't hesitate to reach out if you'd like to discuss your concerns in more detail. We sincerely appreciate your business and hope to see you again! Lucas Kay Service Manager 913-780-3700

November 14, 2024

I feel this dealership could have told me my price up front instead of waiting till payment time. Bad business. More

by airwolf1199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Lucas Kay Service Manager 913-780-3700

November 14, 2024

Prompt service and good communication by my tech. Clean and tidy facility and organized check out More

by carterm86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Lucas Kay Service Manager 913-780-3700

November 13, 2024

Very kind and helpful. Very responsive and quick service . I would definitely recommend him and Olathe Dodge More

by MarkJess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Awesome, thank you for letting us know! We appreciate the feedback. Lucas Kay

November 13, 2024

They were fairly quick even though they had technical issues that morning. I like the text communication while I was there. More

by hwolfe2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We are happy that the visit went well, even with the issues happening. The text feature is very convenient! Hope you have a great day, and thank you for letting us know how the visit went. Lucas Kay

November 13, 2024

Liz is a good sales person i dont like being bothered with when am i going to buy More

by ktbob2000
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Stan Wilhite
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November 11, 2024

We have vehicles that have been up there for 3 months and we are getting no communication on them. More

by jvest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Dearing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Lucas Kay Service Manager 913-780-3700

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