Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,389 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
Chris was excellent. Friendly professional,caring. Kept me informed through the entire process. I really enjoy working with Chris. He makes the difference in where we go Friendly professional,caring. Kept me informed through the entire process. I really enjoy working with Chris. He makes the difference in where we go for service! More
I was pleased of the service during my visit that day. The gentleman that helped me was pleasant and I did not have to wait too long. I could not remember his name but the service department always has be The gentleman that helped me was pleasant and I did not have to wait too long. I could not remember his name but the service department always has been helpful. More
Nice clean shop and waiting area. There was an issue two visits ago and the service manager kindly sent me a note with a coupon for a free service which was much appreciated. There was an issue two visits ago and the service manager kindly sent me a note with a coupon for a free service which was much appreciated. More
Short quick visit got me in and out quickly and explained the services before and after service the services before and after service More
I’ve tried calling and no one answers. The AI can’t help me and no one is returning my messages. The one time I did talk to the operator they didn’t listen and sent me to the wrong place a The AI can’t help me and no one is returning my messages. The one time I did talk to the operator they didn’t listen and sent me to the wrong place and how to start over again. It’s been 4 days and I haven’t gotten a call back yet More
CThe customer service provided was unsatisfactory. I found Kendrick and Lucas unhelpful and their tone and body language to be unwelcoming. The service for my oil change and fuel filter swap took over I found Kendrick and Lucas unhelpful and their tone and body language to be unwelcoming. The service for my oil change and fuel filter swap took over two hours, which I believe is excessive. Despite the high prices, the feedback on customer service was poor. It is best not to ask any questions, as you may be spoken to condescendingly. More
Received quick service as always. Clean waiting room and helpful people. Needs a Starbucks in the dealership Clean waiting room and helpful people. Needs a Starbucks in the dealership More