Olathe Dodge Chrysler Jeep RAM - Service Center

Service manager rode with me to review my concerns . Not resolved but know what to listen for Not resolved but know what to listen for More

Poor customer service. The receptionist was acting like I was bothering her with question about my bill. My car was promised to 1:45pm and it was done by 3:00pm I was ch The receptionist was acting like I was bothering her with question about my bill. My car was promised to 1:45pm and it was done by 3:00pm I was charge a surcharge 3% for using the card reader. When this should be business expenses and not customer expenses. More

The technicians do a great job. The front office was terrible. Communication around my service was non-existent. It took 5 days for a 1.5 day repair when they ordered all the par The front office was terrible. Communication around my service was non-existent. It took 5 days for a 1.5 day repair when they ordered all the parts beforehand. It is embarrassing from a dealership. More

Service was horrible, communication terrible. No one answers phones, nor text messages. Called and texted for two hours till I finally got a return call. Car check should have beed less than an No one answers phones, nor text messages. Called and texted for two hours till I finally got a return call. Car check should have beed less than an hour. Appointment at 1pm finally got car at 5:45.. oh and truck still has same issue. More

Absolutely 0 effort in resolving issues but 100% committed to taking my money. Entire was staff was nonchalant and condescending. committed to taking my money. Entire was staff was nonchalant and condescending. More

Thanks Joshua for the detailed service! It was great working with you and I'll be back for my next routine maintenance. It was great working with you and I'll be back for my next routine maintenance. More

They'll do and tell you anything for an extra buck. .. except fix the problem you came in with. When I bought the car, whoever helped with paper signing called his wife and put in a dip while I was in .. except fix the problem you came in with. When I bought the car, whoever helped with paper signing called his wife and put in a dip while I was in there. More

Good service. Polite and respectful service advisor. Comfortable and inviting waiting area. Vehicle was dine when promised Polite and respectful service advisor. Comfortable and inviting waiting area. Vehicle was dine when promised More

The communication between the service department and customer is horrible. Never was I told an approximate time that my service would take especially since what I needed required at least 7-9 hours. It customer is horrible. Never was I told an approximate time that my service would take especially since what I needed required at least 7-9 hours. It took multiple times of bringing the van in to diagnose and replace the part. More

Very much thanks and big appreciate job well done to my car!.so I love you for that car!.so I love you for that More