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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,352 Reviews

2,352 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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May 31, 2024

Easy, fast, great service. Shawn was very helpful. Will be using him moving forward in the future. More

by L.marquez.kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn in service
Jun 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're happy to hear Shawn provided excellent service during your recent visit at Olathe Dodge Chrysler Jeep Ram! Take care and we'll see you next time!

May 31, 2024

Nice people, not fast 2 hours for oil change, they didn’t fill my washer fluid and when they rotated the tires they didn’t check air all 4 were different pressure More

by eugiejo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Cameron Peters
Jun 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your feedback. We're glad to hear our team was friendly, but we apologize for the delays and oversight during your visit at Olathe Dodge Chrysler Jeep Ram. We'll address these concerns to improve future service experiences.

May 31, 2024

They were very professional and nice. They had good communication and I would recommend anyone that needs service to see him. More

by fred.marshall08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
Jun 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the recommendation! We're glad to hear our team at Olathe Dodge Chrysler Jeep Ram provided professional and communicative service. We appreciate your support!

May 31, 2024

Came for routine service. Professional, courteous, if mistakes are made, they make it right and promptly. Satisfied with my visit and will return. More

by Justin P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite, Tony Acock
Jun 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Justin, we're glad to hear you had a positive experience with our team at Olathe Dodge Chrysler Jeep Ram. Thanks for your trust and support!

May 31, 2024

Joshua was great. Made me feel valued. Everyone else here that I interacted with was also very friendly. More

by Kramermystic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Wilhite, Tony Acock, Rainer Moje, Joshua Scudder, Jesse Venzor, Cameron Peters, Gregg Shull
Jun 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words! We're glad to hear Joshua and our team at Olathe Dodge Chrysler Jeep Ram made your experience a positive one. We appreciate your support!

May 31, 2024

Warranty head gasket replacement, no one called the warranty company to open a claim for a week until I called and made them. Took two more weeks to get it finished had to take the vehicle back 3 times More

by weavercody71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience caused by this experience. Your feedback is appreciated and will be utilized to help us improve our service & processes moving forward. If you have any additional questions or concerns you'd like to discuss, please feel free to contact me directly at your earliest convenience. Respectfully, Tony Acock - Service Manager - 9137803700

May 30, 2024

Dealership and warranty company fought back and forth. Each blaming the other. Had to take vehicle to a different dealership. More

by benji26r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several
May 31, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. We apologize for any frustration or inconvenience caused by these circumstances. If you'd like to discuss the situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Tony Acock - Service Manager - 9137803700

May 30, 2024

Doors opened on time and given good explanation of the service to be performed. Given a estimate of how long the service would take and it was right on. Completely satisfied. More

by rxhstn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
May 31, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing your experience! We're glad to hear that our team at Olathe Dodge Chrysler Jeep Ram provided timely and thorough service. We appreciate your support!

May 29, 2024

I had some basic services done. All completed before the time they stated. Was walked to my car. Very professional staff. More

by sbradleys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
May 29, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for sharing your experience! We're glad to hear our team at Olathe Dodge Chrysler Jeep Ram provided timely and professional service. We appreciate your support!

May 29, 2024

Sean in service was very helpful and patient! He throughly answered all of my questions. More

by jrscott4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
May 29, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Scott, we're glad that Sean assisted you well with your questions at Olathe Dodge Chrysler Jeep Ram. Thank you for choosing us! We're here if you need anything else. Safe travels!

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