Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,360 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
I was a little worried after reading some of the negative reviews. But the service department went above and beyond. Joshua was especially helpful when I picked up my vehicle. He took extra time to explain s reviews. But the service department went above and beyond. Joshua was especially helpful when I picked up my vehicle. He took extra time to explain some of my features that I did not know about and made sure all of my questions were answered. I wouldn’t hesitate to go back to them for all future needs. More
There should be no way it should take 2 hours and 30 minutes to perform a oil change Joshua told me it should take 1 hour and 30 minutes still way to long. They had me go back to show them where t minutes to perform a oil change Joshua told me it should take 1 hour and 30 minutes still way to long. They had me go back to show them where the wheel lock was and our jeep was the only one in the shop. More
During oil change, we were told our front brakes needed replacing. We looked at history and you all did that work 4 months prior. We paid around $700. This was very concerning so we called back to ask. We replacing. We looked at history and you all did that work 4 months prior. We paid around $700. This was very concerning so we called back to ask. We were told to come back and you wanted to charge a $175 diagnostic fee to troubleshoot! Had to escalate and then told to bring back Monday. Left and got call from Lucas to come back again. Turns out technician was wrong! Wasted entire Saturday on your mistake. Three trips back and forth! Was offered nothing for our trouble like a credit toward next oil change. Terrible service! Will switch to another service provider. Too bad as we’ve been coming to you for 12 years! More