Olathe Dodge Chrysler Jeep RAM - Service Center

Upsold me on nonessential work. Quoted way under final charge then charged extra for credit card usage. No customer service connection after when I made several attempts at talking Quoted way under final charge then charged extra for credit card usage. No customer service connection after when I made several attempts at talking to service manager. They don’t care about their customers. More

Communication on repair progress needs improvement. Based on other experiences with service it is average for post covid culture. It's not the kind of service I used to receive at a Chrysler dealersh Based on other experiences with service it is average for post covid culture. It's not the kind of service I used to receive at a Chrysler dealership. More

Very nice! ! I was satisfied with the service and the breakdown of what else needed to be done… ! I was satisfied with the service and the breakdown of what else needed to be done… More

We were greeted every time we entered the dealership. Once we decided the Jeep Grand Cherokee was our vehicle, all the staff offered help understanding the technology and functions of the vehicle. Grea Once we decided the Jeep Grand Cherokee was our vehicle, all the staff offered help understanding the technology and functions of the vehicle. Great experience! More

Disrespectful towards customer & vehicle. Left my truck interior dirt & knocked items out of my glove box. Left my truck interior dirt & knocked items out of my glove box. More

Very friendly and detailed about the process . Informed me of work the should be done in the future. Informed me of work the should be done in the future. More

We were told our service would be most of the day (recall) to my delight it was only 1 hour. Service staff were friendly and helpful (recall) to my delight it was only 1 hour. Service staff were friendly and helpful More

Always very helpful, great service and follow up. Your van is in good hands. THANKS Your van is in good hands. THANKS More

Rainer was fantastic took care of everything and service was fast, will continue to come back here for service. was fast, will continue to come back here for service. More

I’ve been taking my 2020 jeep wrangler to this dealership since we moved to the Olathe area 3 years ago. They have always been great to do business with and this last visit was definitely no exception. Joshu since we moved to the Olathe area 3 years ago. They have always been great to do business with and this last visit was definitely no exception. Joshua was absolutely brilliant, explaining all the systems under the hood on my jeep, giving me an idea of what possibly could be giving me the issue I was having. I will definitely be making my service appointments with them in the future. Thanks again Joshua! More