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Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,324 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,324 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
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March 21, 2025
Great I think it's a very professional dealership Very knowledgeable service staff Have a great day knowledgeable service staff Have a great day More
by ghicks1
March 20, 2025
Very grateful for the service and attention we received when we told them why we brought our unit. when we told them why we brought our unit. More
by Felix Rodriguez
Verified CustomerEmployees Worked With
Other Employees :
Jesse Venzor, Tanner Walker, Jimmy Stateler, Rick Burt
March 17, 2025
The service department at this dealership consistently disappoints. Stellantis itself was extremely disappointing for taking over a week to respond on a recall notice which resulted in no real change to t disappoints. Stellantis itself was extremely disappointing for taking over a week to respond on a recall notice which resulted in no real change to the vehicle, which they apparently could have completed much quicker. The Olathe chrysler dealership is similarly disappointing because despite keeping our vehicle for over a week and driving it at least 25 miles they did not refuel or charge the vehicle and left it dirty with obvious marks from service team members. Our individual service rep is fine and mostly responsive however is clear this dealership does not prioritize customer satisfaction at all. We would definitely not recommend this service department but it's the only close chrysler dealership so we are forced to deal with them for the issues that continue to pop up in our pacifica. This makes us never want to purchase a chrysler or Stellantis product again. More
by Tigerashley
Employees Worked With
March 16, 2025
Service center was friendly, professional and got me in and out on time with services completed and out on time with services completed More
by deborahmoreno.granuzzo
Employees Worked With
Other Employees :
Jesse Venzor, Tanner Walker, Jimmy Stateler, Rick Burt
March 15, 2025
Great service and customer service. On time service and and a very detailed explanation on how the service will be done. On time service and and a very detailed explanation on how the service will be done. More
by Lynn & Siny
Employees Worked With
March 15, 2025
This dealership is always very professional, and they value my time. The AI chatbot that answers calls could improve though. value my time. The AI chatbot that answers calls could improve though. More
by jacobconley3
Employees Worked With
March 14, 2025
They don't deserve 1 star. These people are crazy Lucus the service manager treats customers like the are beneath him. Had a fuel pump replaced with them 4 times since January These people are crazy Lucus the service manager treats customers like the are beneath him. Had a fuel pump replaced with them 4 times since January my van continues to break down. I took it back to them after getting a diagnostic through another auto shop (didn't connect the sensor) Lucas refused to repair my vehicle that is under warrenty told me to take it somewhere else. Lied and said I threatened to sue this place is a joke. More
by Lasharicaross
Employees Worked With
