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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
2,325 Reviews
Call Service Center (913) 298-8939

2,325 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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March 14, 2025

They don't deserve 1 star. These people are crazy Lucus the service manager treats customers like the are beneath him. Had a fuel pump replaced with them 4 times since January More

by Lasharicaross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
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March 14, 2025

Great I’ve been a customer first 15 years I’m absolutely satisfied and appreciate all your hard work at keeping me as a customer More

by drewwood54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your excellent review, Drew! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Olathe Dodge Chrysler Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Lucas Kay Service Manager 913-780-3700

March 13, 2025

Adam took great care of our jeep: in and out I. One day. Small repair and an oil change. More

by john.miles.olathe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Dearing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your kind words, John, and for taking the time to leave us this wonderful feedback! Lucas Kay Service Manager 913-780-3700

March 13, 2025

Brought the car in on Saturday. Was told it was an easy fix. Never heard back from the advisor. Monday called to ask when the vehicle would be ready and was told they hadn't even di More

by James Jeep
Recommend Dealer
No
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March 13, 2025

Good people. Easy to work with. Highly recommend to anyone that needs a new vehicle More

by loomisgohawks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Cash
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Mar 15, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lucas Kay Service Manager 913-780-3700

March 13, 2025

The service is good and the explanation is clear. Salesperson is friendly and can handle all steps More

by tim_gsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Venzor
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Mar 15, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

It's great to hear that we were able to help you out, Tim. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Olathe Dodge Chrysler Jeep RAM! Lucas Kay Service Manager 913-780-3700

March 12, 2025

Rick and Lucas were great! Will be back for Service in the future! Keep up the good work! More

by rburt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Burt
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Mar 12, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your kind words for Rick and Lucas! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

March 11, 2025

The service adiser Luke and the tech did an amazing job. Got it done same day too. More

by SBURRIS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Dearing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Walker, Jimmy Stateler, Rick Burt
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Mar 11, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

March 11, 2025

Followed Lucas from a Chevy dealership with a 4Runner. Great asset to your business. Facility is great. Waiting times are good More

by kinslowjason.74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you, Jason! It has been a pleasure serving you. Quality customer service is always our top priority, and I'm happy to meet your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

March 11, 2025

Made an appointment 2 weeks in advance and when I arrived it was a 2-1/2 hour wait. Why take appointments? More

by mrtimlathrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke in service
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