Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,338 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
The experience was pleasant and the service quick. The dealership showed acknowledgement of our concerns. The dealership showed acknowledgement of our concerns. More
Pushi Pushing to fix things when I clearly state I only need oil change, Too long of a wait need oil change, Too long of a wait More
Experience with dealership was professional and good. The dealership kept me well informed throughout the entire process. The dealership kept me well informed throughout the entire process. More
Seemed like great experience. Got home and found they did not check fluids and still low coolant and power steering. Need to make another trip back .Grrrrr. Got home and found they did not check fluids and still low coolant and power steering. Need to make another trip back .Grrrrr. More
Joshua was having a 'bad day with no help' and it really showed in his attitude. My issue was not solved, just told 'it is confusing' and 'it's working like it should' even though my brother that was a Jeep showed in his attitude. My issue was not solved, just told 'it is confusing' and 'it's working like it should' even though my brother that was a Jeep tech for 20+ years told me it wasn't working right and I probably need a new ambient temp sensor. More
Always courteous service. It took an extremely long time for an oil change, due to some difficultly from bolts being stripped at the previous visit. I'm not sure of the detail It took an extremely long time for an oil change, due to some difficultly from bolts being stripped at the previous visit. I'm not sure of the details, but the oil change was complimentary due to needing a part to be changed/long wait. I was very satisfied. More
Needed a headlight changed and I was quoted $111. For a headlight. I've been coming to this shop since I got my charger brand new and this is the first time I have had a bad experience. I probably do For a headlight. I've been coming to this shop since I got my charger brand new and this is the first time I have had a bad experience. I probably don't see myself back again if you guys are charging prices like this. More
Took our jeep into the dealer to have a steering stabilizer replaced, 2 days later I get a call confirming that but needed to order the parts. I call and text 2 days later to find out the timeline a stabilizer replaced, 2 days later I get a call confirming that but needed to order the parts. I call and text 2 days later to find out the timeline and get no response so I go to the dealer and they say it’s 45 days to get parts. I asked if they would use an aftermarket part and they say no so I ask to take our jeep somewhere else that would. They then charge me for a diagnostic check even though I told them the problem. More