Olathe Dodge Chrysler Jeep RAM - Service Center

Love the dealership Love the dealership and the service that I get from them Excellent that I get from them Excellent More

Great and friendly staff Everyone was so nice and friendly. I would like everyone to know what a great job friendly. I would like everyone to know what a great job More

Lack of communication. Charges for diagnostics when I already knew the battery was dead. Car sat at the dealership for three days without any work being done & without anyo Charges for diagnostics when I already knew the battery was dead. Car sat at the dealership for three days without any work being done & without anyone from the dealership calling to update me on my car. More

Service reps were great Actual maintenance done to my truck poor Will not be back truck poor Will not be back More

Brought vehicle in for recall and to check a leak. Was charged over $225 for diagnostics without being told it would be that much Was charged over $225 for diagnostics without being told it would be that much More

Friendly and efficient The staff was friendly, they were able to schedule my oil change right away. able to schedule my oil change right away. More

Brutal. Schedule an appointment but 'that's not the day we work on it, just the day you bring it in'. Check back a couple of days later...'it will be 7 days, Schedule an appointment but 'that's not the day we work on it, just the day you bring it in'. Check back a couple of days later...'it will be 7 days, very complicated because it's a limited'. Check back after a week...'we haven't been able to get it in the shop yet, very busy'. ABSURD business model. This car was drivable, just had the heater go out. Instead of me driving it for that week that it sat on your lot, I took my wife's Acura to and from various courts to maintain my business while she walked back and forth to teach every day. Never blew this up on social media because that's a childish response, but your current business model is an approach that will undoubtedly result in failure. More

Kassidy was excellent good communications. However, took 2 hours for oil change. Done don't ask for more However, took 2 hours for oil change. Done don't ask for more More

We have been waiting several weeks on a part for a brand new grand Cherokee. Very frustrating. new grand Cherokee. Very frustrating. More

Serviced my car faster than I thought they would and went great Will definitely come back! great Will definitely come back! More