Olathe Dodge Chrysler Jeep RAM - Service Center

I've had continual problems with Jeep service. In fact, I've had so many problems and told so many people, and nobody has ever listened to anything I have ever said I have decided to sell my jeep In fact, I've had so many problems and told so many people, and nobody has ever listened to anything I have ever said I have decided to sell my jeep and never spend another dime at Jeep again for the rest of my life, including buying a jeep sticker. Which is very sad because the best thing I ever bought in my life was that jeep, but having it serviced and finding the ridiculous things stated is not what I call, creating a loyal customer. Therefore, I will continue to stick with my Hondas. My jeep is a 2015 jeep with 45,000 miles. And every single time I take it to Jeep to get it serviced miraculously there's some big problem with it or they can't rotate my tires when I ask them to or they don't order my radio and then ask me to drive back so they can get the code a month later. Then change my oil and now I all of a sudden have some massive oil problem. More

Service tech saw the issue I had with a previous visit and took care of it right away. Made it look right and nice and took care of it right away. Made it look right and nice More

It was a very good experience and I hope to see you in the future the future More

It depends on how is helping Joshua was really polite but some other occasions I have had really rude people some other occasions I have had really rude people More

They failed to capture my personal info correctly and they attempted to sell me expensive service that I didn't need. they attempted to sell me expensive service that I didn't need. More

Great experience. .. quick and easy. But the surveys that Jeep and your dealership send asking me multiple times for rankings are annoying and time consuming .. quick and easy. But the surveys that Jeep and your dealership send asking me multiple times for rankings are annoying and time consuming More

We were the second car there at opening for an oil change. It took them three hours. change. It took them three hours. More

As a rule, because of past service, we always try to avoid the dealership ... Joshua Scudder is the reason we would consider going back to the dealership for service. avoid the dealership ... Joshua Scudder is the reason we would consider going back to the dealership for service. More

Horrible experience Delayed response, lack of communication, lack of customer service, not welcoming. Didn't do a good job of reaching out communication, lack of customer service, not welcoming. Didn't do a good job of reaching out More

The wait was far beyond what was required of the scheduled services. The service advisor tried to add on a laundry list of excessive services to up the final cost. I had to call and straighten that scheduled services. The service advisor tried to add on a laundry list of excessive services to up the final cost. I had to call and straighten that out. I also had to speak to the service manager to resolve the issues. More