Olathe Dodge Chrysler Jeep RAM - Service Center

The dealer was not able to fix my problem but it is because I have an old vehicle and they did provide helpful information. Josh was exceptionally helpful because I have an old vehicle and they did provide helpful information. Josh was exceptionally helpful More

My vehicle has an exhaust manifold leak that Ram won't cover. Last Ram I buy! cover. Last Ram I buy! More

Generally, we have been satisfied with the service provided by this dealership. The service technicians are generally helpful. However, length of time waiting for repairs and/or oil changes seem exces provided by this dealership. The service technicians are generally helpful. However, length of time waiting for repairs and/or oil changes seem excessively long. Also, pricing is very high comparatively and I would be hesitant to bring my vehicle in for non-warranty repairs and definitely not for maintenance services (filters, belts, fluids, tires, etc..) if they were not already included in the purchase. More

They made sure my alignment was done right. Even had to do it twice to make sure it was ok. Even had to do it twice to make sure it was ok. More

Joshua was very nice, helpful, attentive and generally just a fantastic person. You have a treasure in him. just a fantastic person. You have a treasure in him. More

2018 ram power wagon Got my third oil changed and tire rotation done at olathe dodge, I had a dispute about an additional service charge,and left a text message too explain that additional charges! Two rotation done at olathe dodge, I had a dispute about an additional service charge,and left a text message too explain that additional charges! Two days later I received the courtesy call back from the assistant service manager Lucas k, He explained in detail the extra charges . Come to find out there was a mix up in communication and he apologized for the mix up! Lucas handled the situation in a professional manner. I'm a Satisfied loyal customer ! More

Nice. clean and people were very courteous Nice clean garage and showroom my customer service person was very courteous with me because I am handicapped clean and people were very courteous Nice clean garage and showroom my customer service person was very courteous with me because I am handicapped More

Excellent customer service Fixed the issues with my 2023 Grand Cherokee Highly recommend the Service Department at ODCJ Grand Cherokee Highly recommend the Service Department at ODCJ More

I was the first client to get in the garage at 7:00 am. My problem was a tire sensor on the rear right side No. 4. However the tech didn't properly read the instructions and put 4 tire sensors on all 4 tir My problem was a tire sensor on the rear right side No. 4. However the tech didn't properly read the instructions and put 4 tire sensors on all 4 tires. It was 11:30 before I could drive my car out. The cost of 1 tire sensor was $177.63 plus $87.50 labor and $15.75 for shop supplies. Total bill was $307.49. I talked to a friend and he had the same work done at a private garage for $48 for 1 sensor. I think I'll shop around before my next maintenance! Stan Wilhite was exceptional in assisting me. He apologized for the long wait and dropped the charges for my oil change because of the long wait. More

The service department always takes care of me. Even cleaning the nest out from under the hood. The service tech found a broken wire under the hood during the last visit before this one. I like the Even cleaning the nest out from under the hood. The service tech found a broken wire under the hood during the last visit before this one. I like the 3 oil change package when they have it. More