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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.8
2,547 Reviews
Call Service Center (913) 298-8939

2,547 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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March 01, 2024

Great cars. Good people ?? John Barbosa did a great job taking care of us More

by scottway15
Recommend Dealer
Yes
Employees Worked With
Jesse Venzor, Jesse Venzor
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Mar 04, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Scott way! Thank you for leaving us this five-star review and kind words about John from our service team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time!

March 01, 2024

Great cars. Good people ?? John Barbosa did a great job taking care of us More

by scottway15
Recommend Dealer
Yes
Employees Worked With
Jesse Venzor, Jesse Venzor
Report | Print
Mar 04, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your confidence in Olathe Dodge Chrysler Jeep Ram, and for your business. We are grateful to have you as a customer!

February 29, 2024

Everybody I dealt with was vary knologable about their job And vary nice and couterous More

by billccook7
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
Report | Print
Feb 29, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're so glad to hear it, Bill! Thank you for choosing Olathe Dodge Chrysler Jeep Ram!

February 29, 2024

Excellent service, prompt follow ups, great positive attitude. There was great communication regarding the findings and fixes to the identified problems More

by brent.leisenring
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
Report | Print
Mar 01, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Brent! We're delighted to know that you had a positive experience with our service team at Olathe Dodge Chrysler Jeep Ram. We always aim for prompt communication and excellent customer care! Thanks for your feedback.

February 29, 2024

Failed to execute a routine oil change, car had to be towed back, detailed to remove oil that sprayed all over engine and undercarriage. Oil change was repeated. Car was returned after two days. Didn't f More

by jconnor9
Purchase Time
Recommend Dealer
No
Employees Worked With
Rainer Moje, Rainer Moje
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Mar 01, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about your recent experience with us. This is certainly not the level of service we aim to provide and it's clear that we fell short in this instance. We value all our customers' business and would like an opportunity to make things right for you. Please reach out at your earliest convenience so we can discuss further how best to resolve this issue - Thank you, - Tony Acock - Service Manager - 9137803700

February 28, 2024

Oil change & Tire rotation took much longer than expected (3 hours). Felt pressured to upsell services, which is a new experience at this facility. More

by kc_scout
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendrick Lintecum
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Feb 28, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to learn that your recent visit didn't meet expectations. Our goal is always to provide efficient service and clear communication without making you feel pressured. We'd appreciate the opportunity to discuss this further with you, so please don't hesitate to reach out at a time convenient for you. Thank you, Tony Acock - Service Manager - 9137803700

February 28, 2024

The wait time for the express lane was awhile but Kassidy did a great job. More

by mjeawilliams
Recommend Dealer
Yes
Employees Worked With
Kassidy Kroesen, Kassidy Kroesen
Report | Print
Feb 28, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

February 27, 2024

Only problem was the time to wait for a oil change Two hours is a long wait More

by johnmccartney9
Recommend Dealer
Yes
Employees Worked With
Shawn King, Shawn King
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Feb 27, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your confidence in Olathe Dodge Chrysler Jeep Ram, and for your business. We are grateful to have you as a customer!

February 26, 2024

Great people to work with. Fast and smooth Bought many jeeps from them in the past and will continue to do so More

by sparke24
Recommend Dealer
Yes
Employees Worked With
Jesse Venzor, Jesse Venzor
Report | Print
Feb 26, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi Sparke, we're delighted to know you've had consistently great experiences with us at Olathe Dodge Chrysler Jeep Ram. We look forward to serving you in the future! Safe travels!

February 26, 2024

I had a recall, Shawn said that the parts have been ordered for the recall, technician said the recall doesnt apply to my van, mopar site says the recall is incomplete. Tony Acock who is the manager sa More

by spotlessgroomers
Recommend Dealer
No
Employees Worked With
Shawn King, Shawn King
Report | Print
Feb 27, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your experience and understand the confusion you must be feeling. Safety recalls are a serious matter, and we want to ensure that all information provided is accurate. We'd like to clarify this situation for you - please reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

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