Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,600 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
When paying for service on you vehicle they will charge you an additional 3% of the bill if you use a credit card. In my case, they did not tell me that until I had been dropped off to pick up my vehicle. you an additional 3% of the bill if you use a credit card. In my case, they did not tell me that until I had been dropped off to pick up my vehicle. I did not bring cash or a check with me, so to be able to leave without calling for a ride I had to pay the 3% surcharge. Next time I'm paying in dimes, nickels and pennies. More
Excellent service, prompt follow ups, great positive attitude. There was great communication regarding the findings and fixes to the identified problems attitude. There was great communication regarding the findings and fixes to the identified problems More
Failed to execute a routine oil change, car had to be towed back, detailed to remove oil that sprayed all over engine and undercarriage. Oil change was repeated. Car was returned after two days. Didn't f towed back, detailed to remove oil that sprayed all over engine and undercarriage. Oil change was repeated. Car was returned after two days. Didn't feel like they thought this was unusual and didn't feel like they cared if they lost my future business or not! More
Oil change & Tire rotation took much longer than expected (3 hours). Felt pressured to upsell services, which is a new experience at this facility. (3 hours). Felt pressured to upsell services, which is a new experience at this facility. More