Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,327 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
I called on Tuesday of last week. Was told Monday was the earliest I could get in. Fine, works for me. Issue was just that when I got my oil changed the cap or the filter weren't full Was told Monday was the earliest I could get in. Fine, works for me. Issue was just that when I got my oil changed the cap or the filter weren't fully secured so my Jeep was leaking oil. Tanner tried to tell me it was going to take another 2-3 DAYS to screw in a cap... seriously? And then tried to say that my factory warranty wouldn't cover any damage done by a dealer? I was telling him what the issue was. 30 seconds to screw the filter and cap on tight and that's it. Indeed it only took about 30 minutes but it felt VERY skeezy, like they were trying to get over on me because I'm female by myself. I will have to find another Jeep dealership in the area because I never want to deal with Tanner again after that stunt... More
Agent I worked with was super helpful and thorough with my vehicle. Recommended possible service needs and even ranked them to help knock them out one at a time. my vehicle. Recommended possible service needs and even ranked them to help knock them out one at a time. More
I was happy with my service visit. I didn't know what was wrong with my vehicle, they were able to find the problem and fix it. I hope to visit this dealership in the future if I need I didn't know what was wrong with my vehicle, they were able to find the problem and fix it. I hope to visit this dealership in the future if I need service again. More
Rude and condescending staff who offer no problem solving or suggestions and get annoyed when asked to explain things. Bringing your vehicle here for servicing offers no advantage over an independent car sho or suggestions and get annoyed when asked to explain things. Bringing your vehicle here for servicing offers no advantage over an independent car shop. It’s more expensive, the people suck, it takes forever even when you have an appointment, and they charge a fee to use a credit card. More
I had brake light issue that should be covered under warranty and was denied. And I am not happy about it and lack of support from the dealer I bought the vehicle from. warranty and was denied. And I am not happy about it and lack of support from the dealer I bought the vehicle from. More
I highly recommend this dealership. I received fast and excellent service when I needed it. Adam kept me updated and made sure the work was done in a timely manner. Good job! I received fast and excellent service when I needed it. Adam kept me updated and made sure the work was done in a timely manner. Good job! More
This is the worst service department I have ever dealt with. Wanted me to leave my truck for three days to fix two broken exhaust bolts. When you scheduled a appointment it's only for the service provided with. Wanted me to leave my truck for three days to fix two broken exhaust bolts. When you scheduled a appointment it's only for the service provided not to get a repair More
Tanner was great to work and talk with. Been getting my truck services done here since I bought my 2019 Ram new, and Tanner asked me what I was in for and didn't try to push other services Been getting my truck services done here since I bought my 2019 Ram new, and Tanner asked me what I was in for and didn't try to push other services on me. Came and got me when my truck was done, went over what was done and what my be needed in near future. He was the best. More