Olathe Toyota

Went above and beyond We had been searching for a 2014 Highlander for a while and saw that this dealership had the model we wanted. We worked with Brett Garcia via the inte We had been searching for a 2014 Highlander for a while and saw that this dealership had the model we wanted. We worked with Brett Garcia via the internet chat, email, and on the phone a couple days before. Usually I hate working with salesmen and especially car salesmen, however Brett changed my perception because he went above and beyond. We came from out of town and planned on purchasing the vehicle that morning and drive home. Unfortunately, when we got there they didn't have the specific model we wanted. Sure a bit disappointed, but we knew that the model was quite popular. We were told that they expected more to come in but of those more than half had already been sold. We do not fault Brett or the dealership at all for this but it just shows that Toyota is a great brand/vehicle to get and it's just hard to keep up with the demand. He and his manager or possibly the owner (his name escapes me) were very friendly and even gave us another option of offering to try and locate their demo model but it was the wrong color so we didn't want to waste their time. They had even searched to see if they could get a trade from their other contacts, but trades aren't done on Saturdays and it sounded like there weren't any to trade anyways. . Although we didn't drive off with the vehicle we wanted, I do recommend this dealership and especially Brett. More

Great Experience! We recently purchased a new Toyota 4-Runner. We had been to other dealers, but Olathe Toyota fought for our business and gave us the best deal possib We recently purchased a new Toyota 4-Runner. We had been to other dealers, but Olathe Toyota fought for our business and gave us the best deal possible. We worked with Dennis Crego and he did an amazing job. More

Great customer service Had a pleasant experience at Olathe Toyota with my new vehicle purchase. My sales consultant, Kendall was great to work with. ...very professional and Had a pleasant experience at Olathe Toyota with my new vehicle purchase. My sales consultant, Kendall was great to work with. ...very professional and met our needs. Bobby in finance was also helpful and managed to get Toyota Finance to beat what my bank was offering. Debbie in the admin office went the extra mile and and assisted us in getting our vehicle titled out of state. Overall the customer service at Olathe Toyota was top notch! More

Knowledgeable and helpful We came from out of town to purchase a car, and our salesman was not only helpful, but very knowledgeable as well. The car was clean, yet Brett took We came from out of town to purchase a car, and our salesman was not only helpful, but very knowledgeable as well. The car was clean, yet Brett took it back to the service area to clean a few more spots to his standards. Everything was exactly as presented with the car, and everyone was helpful. More

Purchase Experience We had a very positive experience with Olathe Toyota. Kendall Kyle was our Sales Consultant who pleasantly guided us through the process of buying a n We had a very positive experience with Olathe Toyota. Kendall Kyle was our Sales Consultant who pleasantly guided us through the process of buying a new car. He, without pressure, asked what we were interested in,answered our questions, and offered alternatives meeting our wants and needs. Mr. Kyle was knowledgeable and informative.We felt at ease through the entire transaction. All the representatives at Olathe Toyota were polite, respectful and made us feel comfortable. We are satisfied and happy with our purchase. Bill and Marion Dowden More

Great experience! We were extremely pleased with our visit to Olathe Toyota! Brett Garcia was helpful and courteous from the moment I inquired about the car I was inter We were extremely pleased with our visit to Olathe Toyota! Brett Garcia was helpful and courteous from the moment I inquired about the car I was interested in. He responded to my initial email promptly and answered all my many questions. I have already recommended your dealership and Brett to friends. We were treated like we were the only customers in the place on that busy night! It was a great experience and we love our car! Thank you! More

Great Experience Dennis went out of his way to answer all questions and made repeated visits between cars to make the final selection. He kept me informed as the proce Dennis went out of his way to answer all questions and made repeated visits between cars to make the final selection. He kept me informed as the process went along and often asked about any needs I might have. Dawn was very informative about all of the after sale details and how to get a hold of her should I have questions later. All in all very well done. More

"2014 Toyota Avalon" We had a great experience with Kendall at Olathe Toyotal! He was very personable and took the time to help us make the right decision and find the rig We had a great experience with Kendall at Olathe Toyotal! He was very personable and took the time to help us make the right decision and find the right deal without any stress. We appreciated how patient he was with us deciding on the perfect model and color. He went above and beyond to find us exactly what we were looking for,and I couldn't be more thrilled the with the Avalon we purchased. His knowledge and customer service made this the best experience that we have had at a dealership. We will definitely recommend him and Olathe Toyota to family and friends! More

Exceptional experience I usually attended another toyota dealership closer to the MO/KS state line because its a little closer to me, but i had the opportunity to visit Olat I usually attended another toyota dealership closer to the MO/KS state line because its a little closer to me, but i had the opportunity to visit Olathe toyota a few weeks ago in search of parts for my '03 car and I had the best expereince with Derek in Parts. He provide me so much valuable information and suggestions on how to take care of my convertible top, and how to take care of different components to make them last longer and work better. I returned to Olathe again today and although Derek wasnt working I was treated equally as well and purchased additional parts I needed to replace. I know I have the choice to visit several Toyota dealers in the area, but I am making Olathe my new 'home' because I really appreciated the care, guidance and serived I received from Olathe Toyota, and I will refer others as well. I appreciate your commitment to excellence - Thank you - Ted Blackwell More