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Olathe Toyota - Service Center

Olathe, KS

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32 Reviews

32 Reviews of Olathe Toyota - Service Center

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October 27, 2022

I was visiting my daughter who lives in Olathe Ks, I have a Lexus rx350 and this dealer is 5 minutes from her house I know that about 50% of parts are interchangeable between toyota and lexus so I called and More

by Percyslove
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Steve
May 18, 2022

Service department is terrible. Wife brought her car in for a recall on he air bag in Jan 2021. Immediately the horn want working and the air bag light was coming on. This is a More

by rickellis7390
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Steve
June 04, 2021

My experience was terrible! Wasted 2 hours there on Tuesday, Monty didn't even say sorry for your company ordering the wrong sized tire for the vehicle. I specifically went to the Toyota dealership for More

by irina
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Monty
January 23, 2021

Adam in this particular instance and overall every time I've taken my Highlander in for service is heads and shoulders above every other car dealership I've done business with. My problem was actually all More

by Nate
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam White
October 18, 2020

Due to an accident with my 2019 Tacoma, I have worked with Adam White frequently this summer and fall to complete a complicated repair of the vehicle. Adam has is always willing to listen, advise and th More

by Gene
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam White
February 24, 2020

Beware of Lifetime Warranty - Deceptive Concerns I have with the deceptive Lifetime Warranty: - Even if all factory scheduled maintenance is done at Olathe Toyota if you are off a little More

by ReconKSU
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
ServiceDept
October 22, 2019

Great service Micah Kent sold me my car. Fair, honest, painless transaction. Micah Kent later became a service advisor. He has given us perfect service 100% of th More

by Terry
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Micah Kent
October 02, 2019

Emergency Tire Repair I want to thank Olathe Toyota, but more importantly Micah my service associate, and the service personnel he represents. My wife got a flat tire on More

by Jim and Tari
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
The entire service center, Micah Kent
August 12, 2019

"Lifetime Warranty" DON'T EXPECT COVERAGE I purchased a 2008 Certified Toyota Highlander from Olathe Toyota and what factored into my decision was the "Lifetime (powertrain) Warranty" advertis More

by Warrantynogood
Overall Experience
Recommend Dealer
No
Employees Worked With
N/A
August 05, 2019

Do they sell you things you really don't need? Came in for oil change and tire rotation. Charged me $115. That is outrages!! They also told me my battery tested very low. Gave me a price, once agai More

by jwwschneider
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
not sure of any names
1
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