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Old Orchard Nissan
Skokie, IL
3,635 Reviews
Nissan has been a leading auto brand in the United States for more than six decades, and the lineup has grown and evolved throughout that time to deliver progressively advanced driving experiences. Today's Nissan lineup includes popular options like the Maxima, the Altima, the Rogue, the Pathfinder, the Titan and numerous others. If you are searching for an electrified vehicle in Skokie Illinois, you can explore options like the LEAF and the ARIYA when you drop by our showroom soon. Our sales reps are ready to give you the facts about our models so that you can select the Nissan that is perfect for your unique needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,635 reviews
January 15, 2025
Bindi goes above and beyond to provide exceptional service. He has helped me lower the cost to service my Nissan Kicks twice. Highly recommend working with him. service. He has helped me lower the cost to service my Nissan Kicks twice. Highly recommend working with him. More
by lhshbshesmnsssb
Employees Worked With
Bindi
January 11, 2025
What a HORRIBLE experience - ZERO stars! We live 7 hours from the dealership. We called numerous times about 1 specific EV vehicle. They would not work with us over the phone at all, but the We live 7 hours from the dealership. We called numerous times about 1 specific EV vehicle. They would not work with us over the phone at all, but they would schedule an appointment with a salesman for that vehicle. Without getting into the whole mess of them canceling after we had booked a non-refundable hotel room, they finally called us back a couple days later, confirming the car readiness, so we drove the 7 hours. We get there to find out there is no fob and we CANNOT drive the car. Other dealerships would have ensured the car was fulled charged and ready to drive BEFORE we got there. We made it very clear over the phone that we were coming from central Ohio - there is simply no excuse for this. We drove 14 hours that day for NOTHING! They did offer to fill our tank - wow. More
by The Richardsons
Employees Worked With
January 04, 2025
Mike was Awsome and very helpful with my purchase , he made the process quick and easy made the process quick and easy More
by Adulahib
Employees Worked With
January 01, 2025
I would never recommend. Bad experience. Cocky manager, Unexperianced sales person, car is not available, told to read the fine print on the website regarding interest rate. Bad experience. Cocky manager, Unexperianced sales person, car is not available, told to read the fine print on the website regarding interest rate. You get a wonderful experience talking to the call center to set up an appointment and was told I would be speaking with Max. That apparently is the only name they give when you make an appointment. I was told “Max” is experienced and would be happy to help since we drove over 1 hour and 45 min to get here. Horrible experience. It only took about 30min and we were out of there! Don’t waste your time! More
by Nevergain
Employees Worked With
Coz
December 31, 2024
Horrific, slimy, untrustworthy. Don’t waste your time here any pricing you see will not be honored. Management needs to be removed. No customer service of kind, dealership is dirty Don’t waste your time here any pricing you see will not be honored. Management needs to be removed. No customer service of kind, dealership is dirty, outdated and in the style of a Russian gulag. The service waiting “area” is the size of a bathroom and smells like one too. More
by JES
December 12, 2024
Found the car on the web. Thought the price was a good value. called the dealership. arrived 3 hours after calling. When my wife and I arrived, Mr. Cardella greeted us with Thought the price was a good value. called the dealership. arrived 3 hours after calling. When my wife and I arrived, Mr. Cardella greeted us with a smile. We arrived around 3 or 4 pm. left around 7 or 8 pm. lots of waiting. car was in a different lot. turned out to have a flat tire. needed cleaning. We drove for 1.5hrs in our 2010 Jeep Liberty to get there. on the web a 2010 jeep liberty sells for 5 to 8,000 dollars. we were offered $500 for the trade. The original numbers provided were 1,200 to 1,300 monthly payments. they were dropped to $850. not sure if the price of the jeep went up, or the interest rate on the loan went down, or the price of the qx80 went down. the bottom line was that we arrived at a monthly payment that was doable, buti have added these details to expand why i selected "poor" as m answer to the question below about the "final vehicle pricing". bottom line though, my wife was happy to walk away with a vehicle she had wanted for a very long time. sincerely, Kc husband More
by kennedychosco3504
Employees Worked With
December 06, 2024
Professional and helpful service department. After having a flat tire on the interstate during a week long road trip, the dealership was able to replace the tire quickly and get us back on the r After having a flat tire on the interstate during a week long road trip, the dealership was able to replace the tire quickly and get us back on the road. We could not be more thankful for this dealership and their wonderful service team. Highly recommend! More
by lynndunn1996
Employees Worked With
Alex
December 06, 2024
Very Organized sales department. I noticed, great communication between departments including the salesmen, porters, and finance. I noticed, great communication between departments including the salesmen, porters, and finance. More
by memmini
Employees Worked With
December 05, 2024
Michal was an amazing sales person, truly went above and beyond. He was very understanding and really worked to get us the rate we asked for. Would highly recommend seeking out Michal for your next car purc beyond. He was very understanding and really worked to get us the rate we asked for. Would highly recommend seeking out Michal for your next car purchase. More
by turkanivan97
Employees Worked With
December 05, 2024
Michal and the Old Orchard team is truly one of a kind. For them it really was about the customer experience and earning the sale. I asked for a price and without hassle they approved it. For them it really was about the customer experience and earning the sale. I asked for a price and without hassle they approved it. More
by Ljiljaturkan
