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Old Orchard Nissan

Skokie, IL

4.7
4,210 Reviews
Nissan has been a leading auto brand in the United States for more than six decades, and the lineup has grown and evolved throughout that time to deliver progressively advanced driving experiences. Today's Nissan lineup includes popular options like the Maxima, the Altima, the Rogue, the Pathfinder, the Titan and numerous others. If you are searching for an electrified vehicle in Skokie Illinois, you can explore options like the LEAF and the ARIYA when you drop by our showroom soon. Our sales reps are ready to give you the facts about our models so that you can select the Nissan that is perfect for your unique needs.
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5240 Golf Rd

Skokie, IL

60077

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Showing 4,210 reviews

February 18, 2023

The customer service representatives are knowledgeable and friendly. They always explain maintenance and repair issues with care. More

by ELIZABETH_Z_LOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hurtado
February 18, 2023

The entire staff in the service department gave me great customer service, and as a result my car was repaired quickly & efficiently. Thank so much! More

by JYESROD1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Dewig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Hurtado, Mary Lyshik, Nelda Ward, Jorge Blanco
February 17, 2023

They did a great job life they always do. It went by fast and they communicated the whole process. More

by Kevinj2719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Cardella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Dewig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcohm Thurman, Chris Dranka, Sergio Acosta, Richard Hurtado, Mary Lyshik, Nelda Ward, Jorge Blanco
February 16, 2023

Totally professional operation. Quick work, too. I appreciate the effort of everyone at Martin Nissan. More

by teddygreenstein@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hurtado
February 16, 2023

They made everything so easy and simple. Great customer service and I’m looking forward to repeat business in the future. More

by MARCO.A.MURCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huxley Belizaire, Sergio Acosta
February 15, 2023

Great dealership to work with. I purchased from out of state and Julia made the entire process easy and transparent. When a problem arose with the car, Julia and Alex quickly resol More

by jplacak
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julia Gertsman, Chris Dranka, Alex "Sasha" Krasner
February 15, 2023

I absolutely love love this dealership the service is always EXCEPTIONALLY fast, and the staff is always friendly. I took my car in for a repair, they not only did the repair they also did my routine sc More

by Mechelene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Dewig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcohm Thurman
Feb 15, 2023 -

Old Orchard Nissan responded

Thank you, Mechelene for writing about your experience with our team! We appreciate you!

February 13, 2023

my brakes were replaced at 46thousand miles. Rotors and pads then at 72 thousand miles they started making noise. This makes me think only pads were replaced the 1st time. Their excuse was city More

by DYBOLIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Lyshik
Feb 15, 2023 -

Old Orchard Nissan responded

Lisa, I looked further into your experience and it looks like you had a frozen pin stuck in the caliper which did not allow the brake pad to retract all the way. Due to you living and driving in the city your brakes will automatically need to be replaced sooner than non-city driving, however as Daniel discussed with you after your service, we recommend that you do a brake service every 15K miles where we clean and adjust. If you have any questions, please contact myself or Daniel, your Service Advisor at (847)965-3460. When you are ready to do your next brake service, please contact Daniel directly. Thank you, Jorge Blanco, Service Manager

February 11, 2023

Mary handled my appointment with kindness, professionalism and a good understanding of what I was there to have done. She kept me updated. My car was not dirty from being serviced. Thank you More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lyshik
Feb 15, 2023 -

Old Orchard Nissan responded

Thank you, Paula for sharing your recent experience with Mary and our Service Team!

February 11, 2023

Came in for 10,000 mile service and everything was efficiently and professionally handled. We love the convenience of the location and the calm efficiency of the operation. We'll be buying our next ca More

by RRGILLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Dewig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Hurtado, Mary Lyshik, Nelda Ward, Jorge Blanco
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