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Old Orchard Nissan

Skokie, IL

Overview
Employees
Reviews
Vehicles
4.6
3,635 Reviews
Nissan has been a leading auto brand in the United States for more than six decades, and the lineup has grown and evolved throughout that time to deliver progressively advanced driving experiences. Today's Nissan lineup includes popular options like the Maxima, the Altima, the Rogue, the Pathfinder, the Titan and numerous others. If you are searching for an electrified vehicle in Skokie Illinois, you can explore options like the LEAF and the ARIYA when you drop by our showroom soon. Our sales reps are ready to give you the facts about our models so that you can select the Nissan that is perfect for your unique needs.
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5240 Golf Rd

Skokie, IL

60077

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Showing 3,635 reviews

March 31, 2021

When they are selling you a brand new car I bet it’s gold. But never ever trust a AS IS sale. Your getting garbage. It’s a sad fact of life the fact that they even sold this car is sad. One slipped by y More

by Alicia Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario Cardella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Gertsman
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Mar 31, 2021 -

Old Orchard Nissan responded

Alicia, I apologize the vehicle you purchased is having an issue. Even though the vehicle you purchased was only $1,500 plus taxes and plates, I understand car issues can be frustrating and we never want to sell a car that could be dangerous! This is a good opportunity for us to make clear exactly what our inspection process on our used vehicles is. A majority of our inventory is put through a rigorous 157-point inspection prior to being offered for sale. We will check tires, brakes, fluids, suspension, etc. Occasionally, we will offer the public the opportunity to purchase what is called "Mechanic's Special" rather than sending the vehicle to the auction. We fully disclose in our descriptions of the vehicle on our website with the following message: "It has not been through our safety inspection and for that reason is being sold as a MECHANIC SPECIAL. SOLD AS-IS AND DOES NOT HAVE ANY GUARANTEES AND IS SOLD AS-IS SINCE IT HAS NOT BEEN INSPECTED BY OUR SERVICE DEPT". Also when we sell one of the "Mechanic's Specials", we do disclose that the vehicle has not been through inspection at the dealership and the buyer is welcome to take it to a third-party for inspection prior to purchasing the vehicle. The customer will acknowledge the form and sign it for further transparency. I will be glad to discuss further with you to see how we can help. I would also be more than happy to see if we can find you another $1,500 car to replace the Saturn with as well. Please feel free to contact Joe Zich at (847)965-3460. Thank you

Mar 31, 2021 -

Alicia Morgan responded

First of all I know what a mechanic special is. AND that was not listed on the ad on the Martin website OR the other website I was directed from originally. It said sold AS IS as a warning but as I was assured on the phone by Julia they “ you” don’t sell cars that aren’t safe. I would say BREAKS are pretty important I’m driving safety. I’d say your inspection upon getting a trade In is does it turn on? Cool let’s sell it. I’m looking at 1,333$ plus in break work. So I’d say maybe you should rethink how you advertise AND sell your trade ins clearly either who ever you got the car from OR the lack of actual inspection is a problem. There was nothing listed about a mechanic special or clearly as someone who’s done two months of research tryin to find a decent car to buy and NOT get screwed yet again I wouldn’t have bought it. Why? Because I’m not a mechanic. I’m a single women lookin for a reliable stable car to get my kids around in thank god I didn’t put them in that car. From what Firestone told me today I was lucky I didn’t crash. So do better.

March 29, 2021

Thorough, knowledgeable, patient. Persistent yet not overbearing. Was easy to work with. Enjoying my new ride. Will look him up when time for a new car. More

by Pluggs21
Recommend Dealer
Yes
Employees Worked With
Huxley Belizaire, Chris Dranka
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March 26, 2021

It can be easy to stereotype dealerships. The notion that they just care about the sale and not the customer. Well a big dent (pun intended) in this stereotype occurred with my dealing with Martin Nissan and More

by Matt Kirkwood
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julia Gertzman, Huxley Belizaire
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March 26, 2021

Huxley was wonderful. He was knowledgeable and friendly. We would definitely work with him again. He is an asset to the dealership. Martin Nissan is lucky to have him. More

by mepatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Huxley Belizaire
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March 25, 2021

Tom was nice to talk to. He gave me helpful information about 21 Rogue and convinced me to chose it as a company car for our new employee More

by stani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pazienza
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March 22, 2021

This dealership was very nice and clean. Also everybody we talked to was helpful and informative. Luis and Chris were great. Answered all of our questions and made us feel special and heard. Thank you for More

by Liliana Herrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Martinez, Chris Dranka
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March 21, 2021

This was my first time getting a car from a dealership. Luis Martínez was very helpful in explaining all of the basic functions as well as the more equipped cars. I left the place with a new car and very h More

by Herrerawendy605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
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March 19, 2021

We had a very good experience. Dario was very helpful, never pushy, and there was no pressure at all. Answered all our questions and gave us all the time we needed to make decision. More

by nmarx
Recommend Dealer
Yes
Employees Worked With
Dario Cardella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 18, 2021

Chris is a very nice and helpful and charming guys ever l have seen. Go see them! They will take good care of you too! More

by fariba102006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zich, Malcohm Thurman, Todd Martin, Chris Palmer, Chris Dranka, Alex "Sasha" Krasner
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March 17, 2021

Great place to buy a car will work with u very understandable could not asked for a better place to buy a car from very helpful More

by Ava2285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zich, Malcohm Thurman, Todd Martin, Tom Hoyland, Julissa Taboada, Chris Dranka, Alex "Sasha" Krasner
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