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Old Orchard Nissan

Skokie, IL

4.6
3,635 Reviews
Nissan has been a leading auto brand in the United States for more than six decades, and the lineup has grown and evolved throughout that time to deliver progressively advanced driving experiences. Today's Nissan lineup includes popular options like the Maxima, the Altima, the Rogue, the Pathfinder, the Titan and numerous others. If you are searching for an electrified vehicle in Skokie Illinois, you can explore options like the LEAF and the ARIYA when you drop by our showroom soon. Our sales reps are ready to give you the facts about our models so that you can select the Nissan that is perfect for your unique needs.
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5240 Golf Rd

Skokie, IL

60077

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Showing 3,635 reviews

November 17, 2020

Wish I could’ve put a negative, the salesman Joe and the general sales manager Malcom are the rudest people I’ve ever encountered! They’re bunch of liars, all they care about is making a profit. BE CAREFUL, More

by Jorginabeto2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Malcohm Thurman, Todd Martin, Joe Loconsole
Nov 17, 2020 -

Old Orchard Nissan responded

Jorgina, thank you for your review. For those that are in the market to lease & reading this, they are now given the correct information for standard fees when you lease. Both the acquisition & destination fees are standard. I walked over to you in order to help put together a deal on your vehicle of choice & stated that if I can give you a couple HUNDRED more for your trade, will this make sense to you...however you then offered me $7000 more for your trade. Rather than insulting you, I politely let you know that we are too far apart as I ALREADY discounted our vehicle $7000 to earn your business. I am not here to waste your time, or my own. I would also very much appreciate if you would please ask your friends/family to remove their reviews that they posted as they have never been to our dealership. Should you need anything further, please do not hesitate to reach out. I was and am still here to earn your business and would be happy to go over anything you have questions about. - Malcohm

Nov 17, 2020 -

Jorginabeto2 responded

Malcohm, you and I both know my trade is worth more than $20,000. The wholesale value for this vehicle is at $22,900, the retail is almost at $29,000. I understand that you have to make a profit, but for you to low ball me and up sell me is just not acceptable. The reason I offered 7,000 more is cause YOU were being unrealistic with your offer and which I STATED that I will be unrealistic as well which is why I said ok then my offer is $27,000 just so you feel how I felt. The way you handled this situation was very unprofessional and rude. You should first make a friend before you try to sell a vehicle. But in your case, you’re just trying to rip people off. Dealerships like yours are the reason people feel like every other dealership is trying to rip them off, you guys care more about what’s going in your pocket than customer service and moving a unit. Your sales people should be trained on how to approach people and ask the right questions. Joe, himself stated that he KNEW the vehicle is worth more than $20,000 and asked if $25,000 would be good. If he knew he had no rook to move up on the trade he would NOT have even mentioned going up on the trade. You got offended by having to come yourself and ask for an offer, welcome to sales. The MOST unprofessional place ever! And please stop replying on google reviews cause that’s just embarrassing on behave of YOUR owner.

November 10, 2020

This is absolutely the best dealership I have ever had the pleasure of dealing with. A very big thank to the ownership. Great people and just a great experience all around. More

by Richpopko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Cardella
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

Martin Nissan is a very friendly place. The people there are very professional and knowledgeable . They keep the place very clean and sanitized. I recommend. More

by Robus14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Cardella
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2020

Dario made the car buying decision easy, and he knew the features of the car very well. He answered every question with just the right amount of information. After the sale, he addressed a very minor issu More

by Alan
Recommend Dealer
Yes
Employees Worked With
Dario Cardella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Martin, Julissa Taboada, Chris Dranka
October 22, 2020

Recently purchased from this dealer and would call them very customer service oriented. Pleasant atmosphere and personel. Saleem and tom h were extremely helpful and knowledgeable. And patient! Lois t More

by Lterry19
Recommend Dealer
Yes
Employees Worked With
Tom Hoyland
October 21, 2020

Great guy very genuine and helpful. Can tell he has the customers best interests. Will definitely refer to anyone who wants to buy a brand new car. More

by Basulto_i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Huxley Belizaire
October 17, 2020

I went to Martin Nissan because my daughter I had a great experience there. My sale representative introduced himself as we walked in. Tom Pazienza asked what we were looking for. I told him we were just loo More

by akire119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pazienza, Chris Dranka
October 15, 2020

He showed and explained to me the features and function of the Nissan pathfinder I test drove. He worked to get us to an agreeable deal. More

by maxenriquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Cardella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Dranka
October 11, 2020

Dario Cardella was incredibly helpful with the recent purchase of my 2018 Nissan Titan Platinum. Believe it or not, this transaction took place over almost a month from the time we first visited Martin N More

by LEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Cardella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Zich
October 06, 2020

I enjoyed my experience at Nissan Martin Nissan and when it's time to get another car I'll definitely go back to them everybody was great there More

by Arnoldocastillo53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Thurman, Jim Echols, Julissa Taboada, Jasmin Rivera
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