Old Orchard Nissan

Getting to it! We got right to the point when I arrived. We had a bit of a disagreement about an advertised price, so I assumed this was a bait and switch situation. We got right to the point when I arrived. We had a bit of a disagreement about an advertised price, so I assumed this was a bait and switch situation. Jim called over the manager at my request and we worked it out to my satisfaction without any other issues. Great. More

Bought a Rogue I recently bought a black Rogue S, from Jim Echols at Martin Nissan. He was a very good salesman, both during the sale and after I picked up the car. I recently bought a black Rogue S, from Jim Echols at Martin Nissan. He was a very good salesman, both during the sale and after I picked up the car. I can highly recommend Jim at Martin Nissan. More

Platinum Baby Maximum Platinum had always been a dream of mine and on April 14 it came alive. I drove to Martin Nissan from Franklin Wisconsin because of the best d Maximum Platinum had always been a dream of mine and on April 14 it came alive. I drove to Martin Nissan from Franklin Wisconsin because of the best deal with in 200 miles from my home. And my sales man Tom overly exceeded my expectations, made me feel comfortable and I appreciated his knowledge with the Platinum. With pride, I am now a happy customer of Martin. Oh...it only took a week before I got a speeding ticket. ;) More

Used car sale Worked with Jim Echols in purchasing a used vehicle. Jim stayed late to meet with me as I had an opportunity to purchase the car. I live 3 hours awa Worked with Jim Echols in purchasing a used vehicle. Jim stayed late to meet with me as I had an opportunity to purchase the car. I live 3 hours away. Very friendly and top notch salesperson. The car was ready, clean, and no surprises. No pressure sales at all. Felt like I could have walked away if I wanted. The car was missing a key and the dealership purchased a new key and sent to my home after the sale. Saved me $250. Again, Jim was great. Four stars because: 1. The sales staff or other workers were discussing why I drove so far to make the purchase and laughing about it. The discussion was not with me but amongst themselves. Somewhat condescending and made me want to tell them to go f--- themselves but was respectful towards Jim and his sale. Not his fault. 2. The receptionist had a hard time hearing and or difficult to talk to because she refused to remove her headphones out of her ears. I understand the job is uneventful but.....and seemed annoyed with any interaction with myself and other patrons waiting for service to be completed. 3. First car purchase new or used were the tank wasn't filled up when I drove off the lot. Jim sent a tech to gas the car and was only half full upon his return. Had to stop and get gas on way home. Not sure if Jim was aware or not. An easy way to say; "thank you for purchasing with us because we know we are one of 45,000,000 choices." I blame the condescending remarks and gas fiasco on the dealership as I have read about the jerks in previous reviews. Just stick with Jim and you'll be taken care of. More

I had an amazing experience at Martin Nissan. I personally recommend Daniel Alonso he is a great person and saler! He made my day, he treated my family pretty well! He is kind and respectful! Al I personally recommend Daniel Alonso he is a great person and saler! He made my day, he treated my family pretty well! He is kind and respectful! Also I felt comfortable because he speaks my language! 😃🙌🏼 He explained everything very well. More

Very patient, reasonable, and understanding. I couldn't be more pleased with my experience at Martin Nissan. It was the most pressure-free process you could imagine. They were very fair, and upfr I couldn't be more pleased with my experience at Martin Nissan. It was the most pressure-free process you could imagine. They were very fair, and upfront about every part of the process. No surprises or gimmicks. I highly recommend you go see James Culpepper for your car needs. He went out of his way on his day off to make sure I felt comfortable in this process. Joe Zich, the Sales Manager, let me take the Leaf for a 2 hour long drive to test the battery out. I've dealt with a lot of dealers, and I've never left a five star rating before. They truly went above and beyond. More

Basia I was on the market for a while and the Only Dealer which treat me serious and with respect was Martin Nissan.I specific asked for Polish service and I was on the market for a while and the Only Dealer which treat me serious and with respect was Martin Nissan.I specific asked for Polish service and I was so happy that I met Magda and Róza.Roza gave me attentions and she understood my needs.Our communication was excellent.I have my first Brand New car Nissan Rogue.Also finanse manager Fred and dales manager Malcolm been very profesional.I recommend this Dealer Martin Nissan to Everyone!!! More

Ahsan Chris Palmer and Joe the manager were very helpful in finding the right car for. They helped me withing finding the car for me (Nissan Altima 2017). Chris Palmer and Joe the manager were very helpful in finding the right car for. They helped me withing finding the car for me (Nissan Altima 2017). Things could have been a little bit more better and faster, but it still wasn't that bad. More

Best Deal - Great Service We visited Martin Nissan yesterday and came home with a new vehicle. Dario Cardella was terrific - patient with our indecision and helpful when we fin We visited Martin Nissan yesterday and came home with a new vehicle. Dario Cardella was terrific - patient with our indecision and helpful when we finally came to a decision. I previously used this dealer for service, and know that they will be my go-to place for a long time to come! Samantha Ingles was easy to work with, found us a good rate for financing and we appreciate her professional assistance. More

Friendly and efficient dealership I have worked with Jim Echols and Samantha Ingles twice in the past few years and he makes the car buying/leasing experience as quick and efficient as I have worked with Jim Echols and Samantha Ingles twice in the past few years and he makes the car buying/leasing experience as quick and efficient as possible. Both looked to equitably serve my interests as well as the company's. Great customer service. More