Old Orchard Nissan

Best Service Hands Down. From the moment I walked in Huxley made me feel like I made the right choice. He was helpful and answered all of my questions without hesitation. Th From the moment I walked in Huxley made me feel like I made the right choice. He was helpful and answered all of my questions without hesitation. This was my first real Dealership experience, and it was perfect. Thanks you for the great customer service. More

It was a great experience! Huxly and fred explained everything to me they left me and my girlfriend alone for a few minutes so we could discuss a couple of things. Overall it wa Huxly and fred explained everything to me they left me and my girlfriend alone for a few minutes so we could discuss a couple of things. Overall it was a great experience .Im the 3rd family member to buy from Martin! And would recommend to anyone looking to buy a car! More

Excellent experience -Vivian H. I went in looking for a new car and Mr. James Culpepper went above and beyond great customer service. This is the 4th vehicle my family and I have pur I went in looking for a new car and Mr. James Culpepper went above and beyond great customer service. This is the 4th vehicle my family and I have purchased from Martin Nissan and one of the primary reasons we continue to come back is because of how helpful and knowledgeable Mr. Culpepper is. He's very attentive, knowledgeable, and readily available to answer any questions that come to mind even after leaving the dealership. I purchased exactly the car I wanted and Mr. Culpepper was extremely accommodating and genuine throughout the entire process. More

Awesome/Great/Excellent experience Ton of thanks to Daniel for helping me to get my car. he is such an awesome person. strongly recommend people to reach Daniel to buy car from martin n Ton of thanks to Daniel for helping me to get my car. he is such an awesome person. strongly recommend people to reach Daniel to buy car from martin nissan. one of the best dealership to buy car. myself and my friend got a car from Daniel. More

Easy to work with...No pressure Dario was very knowledgeable about the vehicles and all the features. He made the whole process very easy and I would definitely recommend Dario and M Dario was very knowledgeable about the vehicles and all the features. He made the whole process very easy and I would definitely recommend Dario and Martin Nissan to anyone. More

I had a great experience, not disapointed at all . I have been dealing with Martin Nissan for over 10 years, and have been treated like family , I started with there service department and then buying I have been dealing with Martin Nissan for over 10 years, and have been treated like family , I started with there service department and then buying 3 brand new cars since then. I have known James Culpeper for about the same time, has allways been honest and given me great deals and opportunities to some great deals including my most recent one. It"s nice to see that after 10 years the same people are working there some with other positions some with the same, you don:t see that at many dealerships,I know that next year my wifes car will be going there for a trade in on a new car and I know the people I will be dealing with, thanks to James Culpeper and the rest of the Martin Nissan family, I will be seeing you soon. More

Not your typical dealership ! Have been looking for a new/used Mercedes ML350 for several months. Went to the MB dealers in my city (Milwaukee) and finding the vehicle, color, opt Have been looking for a new/used Mercedes ML350 for several months. Went to the MB dealers in my city (Milwaukee) and finding the vehicle, color, options and condition was difficult so widened the search to include northern Chicago suburbs using True-car. Found three that could work if they were as presented. Ileana was great at following up with me as well as getting me to come to the dealership and meet their team as well as see the vehicle. Started at Martin Nissan where the sales manage, Jim Pigoni, greeted me and introduced me to Daniel Alonso a member of his team. Daniel brought the vehicle into the service area so we could look at it inside and after a through check we went for a test drive. Daniel was professional, engaging to be with and allowed time to give the vehicle a good test drive. Returning to the dealership I explained that I was in the area to look at three vehicles so making a decision wasn't possible at that time. Daniel conveyed understanding, asked good questions to really understand what I was looking for and took extra time to show me the car fax report, the dealership vehicle inspection report and the MB vehicle listing that showed the option packages with the original prices as well as the final "all in" retail price. Daniel Jim back in front of me to reinforce their willingness to work with me once I did my other dealer calls. The other two vehicles had lower milage due to they're being one year newer but the dealership / sales person experience lacked energy, enthusiasm and essentially allowed me to move the transaction forward or not. I was looking at a high end product that has potential for future service related work let alone a possible second sale if a newer vehicle became part of their inventory. In addition both dealerships lacked "energy" . . . . you could feel a different vibe at Martin Nissan that wasn't evident in either location. Called Daniel and Jim back to put a deposit on their vehicle so we could take things to the next step and complete a mutually beneficial transaction. I didn't open the price conversation with a "low ball" offer because I did want to do business with them. The final price was reasonable and allowed both of us to feel good about the deal. When I returned to complete required paperwork it just got better. Daniel and Jim were professional offering additional services without being aggressive and the last part of the transaction with the finance office - Fred Kodroff was great to work with and added value to the experience and brand Martin Nissan presents to the marketplace. They offer free oil changes to all of their customers and I plan on returning to take advantage of this benefit even though its 75 miles form where I live. This dealership is a gem in the world of customer experience and a credit to leadership / ownership. Thanks Daniel, Jim and Fred for a really positive auto purchase experience! More

Excellent service. I just got my my second car at Martin Nissan, Chris Palmer was extremely helpful, patient and found me a car that I wanted. I would highly recommend h I just got my my second car at Martin Nissan, Chris Palmer was extremely helpful, patient and found me a car that I wanted. I would highly recommend him and Martin Nissan. More

Great sales associate We had a great experience with Martin Nissan. Tom pazienza was wonderful and really worked with us so that we were able to get the car we wanted at an We had a great experience with Martin Nissan. Tom pazienza was wonderful and really worked with us so that we were able to get the car we wanted at an affordable price. I would highly recommend to work with tom if you decide to go to Martin Nissan and purchase a car. Overall good place and we are happy with the service we received. More

Great customer service I recently purchased a Nissan, Sentra from Martin Nissan. The staff was very warm and welcoming. Dario was very professional and knowledgeable. He li I recently purchased a Nissan, Sentra from Martin Nissan. The staff was very warm and welcoming. Dario was very professional and knowledgeable. He listened to what I was looking for and found me a car I was very happy with. I would definitely go back for my next car and recommend family and friends. More