Old Orchard Nissan

Purchase without Pain! I have been dealing with Martin Nissan for a few years now and it has been quite a great experience as it relates to purchasing vehicles, service, cus I have been dealing with Martin Nissan for a few years now and it has been quite a great experience as it relates to purchasing vehicles, service, customer service, etc. A couple of weeks ago I spoke with Dario Cardella on the phone about possibly trading-in my 2013 Nissan Rogue for the new 2015 Rogue. However, I got busy and didn't schedule a time to go in and make the deal or at least discuss making the deal. In the meanwhile, however, I noticed that it was time for my 2013 Rogue to be serviced with an oil & filter change; so I went in to have it serviced. While talking with David in the service department, Dario pops up smiling broadly as usual. He'd noticed that I had scheduled service for the 2013 Rogue and took this opportunity to continue our trade-in conversation. What I really appreciated was that I didn't feel harassed! I'd told Dario what I wanted, what I didn't want, and what I was or was not willing to do.....He listened to me! So there was no lot of back and forth haggling that sometimes goes on at car dealerships with pushy salesmen. I didn't get that "Let me take advantage of her because she is a woman" feeling. So, I went in to get an oil change on the 2013 Rogue and drove out with a spanking brand new 2015 Rogue! I appreciate the respect and great customer service from Dario, but also from the entire staff that I encountered at the dealership! These folks at Martin Nissan give credence to the term "Customer Service" because they are truly proficient in "Servicing their Customers". If you are in the market for a new vehicle, check out Martin Nissan in Skokie and ask for Dario. He will listen to you and not try to oversell or talk you into a vehicle or a deal that you are not comfortable with. More

"The BEST of the best" I drove from Indianapolis to the north side of Chicago to look at a used Lexus I saw online. From the greeting at the door to the drive off the lot, I drove from Indianapolis to the north side of Chicago to look at a used Lexus I saw online. From the greeting at the door to the drive off the lot, my experience was exceptional. The car was everything that was described online and more, and dealing with Dario, Joe, and Victor was a pleasant experience. This by far was one of the best dealer experiences I have had in my entire life of buying new and used cars. Thank you, and keep up the good work. More

Positive experience Everyone involved in our purchase was attentive and pleasant. It was comforting to work with employees who seemed to have been with the dealership fo Everyone involved in our purchase was attentive and pleasant. It was comforting to work with employees who seemed to have been with the dealership for many years. Follow-up by our salesperson was great. Martin Nissan seems to care that the customer is happy. Overall a very good first deal experience with them! More

Excellent Customer Service I just recently purchased a new 2015 Nissan Rogue at Martin Nissan and the buying experience was great. I worked with Danny Alonso. From the moment I just recently purchased a new 2015 Nissan Rogue at Martin Nissan and the buying experience was great. I worked with Danny Alonso. From the moment I entered the lot, Danny was there to greet me. He was very thorough, professional, organized and knowledgeable. He took the time to completely explain all of the features of my new vehicle and demonstrate how they worked. He also answered all my questions and followed up with me to see how things were going and provide assistance if needed. If you're looking for a great salesman at Martin Nissan, contact Danny Alonso!!!! --Monica W. More

Fantastic Experience Second car we've purchased from David and fith for our family. We love that we get to joke around with David and it doesn't feel like buisness as usua Second car we've purchased from David and fith for our family. We love that we get to joke around with David and it doesn't feel like buisness as usual. When we told him we live too far to take advantage of the free oil changes, he offered to leave us his car to use for the day while he takes ours in for an oil change. Never heard of a salesman doing that before. Otherwise we love our Nissan Cube! More

Great customer service My experience with everyone I came in contact with at the dealership was excellent. Daniel Alonso especially helped make my Murano purchase such a po My experience with everyone I came in contact with at the dealership was excellent. Daniel Alonso especially helped make my Murano purchase such a positive process. I would recommend this dealership to my friends and family for any of their future purchases. More

Allways a great time My family is now on car number 4 from Martin Nissan. We started with a Murano nine years ago, an Altima, two Versa's , and now our 2015 Rogue. We nev My family is now on car number 4 from Martin Nissan. We started with a Murano nine years ago, an Altima, two Versa's , and now our 2015 Rogue. We never considered going anywhere else. We've never had any problems with their service department and always get a great deal when it's time to get a new car. David is a wonderful sales consultant and knows what he's doing. I love the fact it's a family owned business and they treat us that way. More

Consistently Superb Customer Service. This is now my 10th year as a satisfied Martin Nissan customer and I just purchased my 3rd car last Saturday from the same gentleman, Jim Pigone who This is now my 10th year as a satisfied Martin Nissan customer and I just purchased my 3rd car last Saturday from the same gentleman, Jim Pigone who sold me my Xterra in 2004. I have been in this dealership for all the service and maintenance work on both the Xterra and my 2013 Rogue. Last Saturday my wife and I came in to look and finally walked out very satisfied with a 2015 Rogue(SL/AWD). Mr. Pigone, as pleasant and professional as he was when I first met him in 2004 made the process so easy and efficient (test drive, sales/financial paperwork and car prep), that my wife and I drove out of the lot with our 2015 Nissan Rogue in 3 hours. Jim listened very carefully to what we wanted in a car and for how much we were willing to spend. There was none of the back-and-forth negotiating involved. Victor Aguilar had all the financial papers ready for us to sign and was so patient to go over the terms/conditions of the contract with my wife and myself. David Shearer did a very thorough job of giving us the test drive, explaining and walking us through the new and awesome features of the car. Overall, it was an excellent ***** experience. Service and maintenance work in this dealership is superb(my service consultant is Gary Dewig) and with "FREE Lifetime Oil Changes" to top it off. I will not hesitate to recommend this dealership to others. Jess Ronan More

Amazing service I've been dealing with Joe Zich for quite a few years now and he's so patient and always goes above and beyond to make sure that we leave happy and sa I've been dealing with Joe Zich for quite a few years now and he's so patient and always goes above and beyond to make sure that we leave happy and satisfied with our purchase. Joe Moulton, Dario and Samantha also worked very hard to make the transition as smooth as possible. Joe Moulton made sure to explain all the different features in the cars and helped set up anything that needed set up and he was so friendly and so helpful. Everyone is such a pleasure to work with. Thanks so much for all your hard work. More

satisfied customer My husband and I finally decided to purchase a Nissan Murano convertible. We couldn't decide between new or used, so we went to Martin Nissan were the My husband and I finally decided to purchase a Nissan Murano convertible. We couldn't decide between new or used, so we went to Martin Nissan were they had both. We were politely greeted by David and he took us on a test drive were he explained all the benefits and features of the car. Later that week we visited a couple more Nissan dealerships where we didn't receive anywhere near the service that we did at Martin. It was because of David and Joe we choose Martin and not the other dealerships. They also have free oil changes, car washes and lunch on Saturdays for their customers. More