Ole Ben Franklin Motors

Dana was great Dana helped me so much! She was such great help. I had tons of questions and she lead me to the perfect vehicle. She also got it right in my price ran Dana helped me so much! She was such great help. I had tons of questions and she lead me to the perfect vehicle. She also got it right in my price range! I recommend Dana at ole Ben Franklin! They were all very nice! More

Bought vehicle Raven made sure I was taken care of. Ty soo much for helping me out.. She was very informative and had knowledge of the vehicles she was selling. Raven made sure I was taken care of. Ty soo much for helping me out.. She was very informative and had knowledge of the vehicles she was selling. More

Everyone was very professional and courteous I have bought two cars from them so far and family has bought a car from them. I would highly suggest anyone to this dealership. They don't haggle bac I have bought two cars from them so far and family has bought a car from them. I would highly suggest anyone to this dealership. They don't haggle back and forth with u they get the best possible deal and a reasonable price for the vehicles. More

A Great Car Buying Experience I had a great experience buying a car from Ole Ben Franklin. My salesperson, Randall, was very kind and helpful. The manager, Jamie did a great job wi I had a great experience buying a car from Ole Ben Franklin. My salesperson, Randall, was very kind and helpful. The manager, Jamie did a great job with helping match financing needs to the right car. Overall, I'm very happy with the experience. More

Great Experience! Great hassle free car buying experience! Gray Atwater was more than helpful in helping us find the car we loved and Rashid Bailey made the finance par Great hassle free car buying experience! Gray Atwater was more than helpful in helping us find the car we loved and Rashid Bailey made the finance part a breeze. Love our new car so much and very glad we used these two gentlemen to help us with our purchase. We will definitely use this car lot and gentlemen for our next purchase and recommend then to others. More

Customer Service done right Had a fantastic experience with a lady by the name of Lynn Howard. very helpful and extremely patient with my family. We will return! THANKS! Had a fantastic experience with a lady by the name of Lynn Howard. very helpful and extremely patient with my family. We will return! THANKS! More

Dealt with Rachel I had the best experience dealing with Rachel at this dealership. She went above and beyond to help me get financing. I have never had anyone hel I had the best experience dealing with Rachel at this dealership. She went above and beyond to help me get financing. I have never had anyone help me so much when purchasing a car. She is certainly an asset to your business. More

New car experience I had a wonderful experience at old Ben Franklin in oak ridge Sam Childress was amazing to work with on getting a car. I came in and he didn’t hesitat I had a wonderful experience at old Ben Franklin in oak ridge Sam Childress was amazing to work with on getting a car. I came in and he didn’t hesitate to to help me and work with me. In the past everytime I would go to a dealership it was a hassle to get a car and I always left empty handed. But I left with a amazing car and had one of the best experiences by far! Thank you again for everything!!! More

Avoid this dealer! They are not honest people We do not recommend this dealer (Ole ben Franklin Motors, Knoxville). We bought a Toyota sienna at 5000$ and we paid cash for it 5 months ago. There w We do not recommend this dealer (Ole ben Franklin Motors, Knoxville). We bought a Toyota sienna at 5000$ and we paid cash for it 5 months ago. There were some problems to be fixed so they decided to work on it before we could take it. They kept it 1 month and as soon as we got it back, the problems started. Since we have it (for 4 months then) we had to call a tow truck twice. We already had to pay 2000$ (full service, the list of problems was unimaginable) + 600$ (the brakes stopped working!) + 1000$ (huge oil leak)! A total of 3600$ in 4 months!! After everything we did, the car is still unsafe to drive! All the tyres have to be changed (500-600$), there is another leak to fix at the rear of the car (another 1000$). It is impossible that they did not see how bad was the car when they sold it to us. They even "fixed" an oil leak using a kind of gauze. Ole Ben Franklin clearly lied about the condition of the car. This car was and is still completely unsafe to drive. It should have been dismantled and not sold! It seems they does not really care about safety issue! Did I say, we have an 19 month old son that we put in this unsafe car everyday? Be very careful and avoid if you can.. More

Great used vehicle dealership. Not sure where the 3.8 came from based on my experience. I mean there were a couple of hiccups and I didn't buy what I came in for but everyone was gr Not sure where the 3.8 came from based on my experience. I mean there were a couple of hiccups and I didn't buy what I came in for but everyone was great, top to bottom. I give five stars simply based on how the issues were handled, period. My advice to folks expecting absolute perfection with ANY car buying experience? It ain't out there and Jesus won't be a dealer anytime soon. Relax, be honest, be nice and slow down. Just because your phone makes you some kind of god in your own mind doesn't make it so. Be kind and you'll get kindness back more often than not. Be a self important jerk and you'll get back, well we all know...... More