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Ole Ben Franklin Motors

Knoxville, TN

3.0
372 Reviews

9711 Kingston Pike

Knoxville, TN

37922

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Showing 372 reviews

December 19, 2021

I had the privilege of working with Jacob Shelton at Ole Ben Franklin during my recent purchase there. He was knowledgeable, patient and very professional. I recommend that if you ever buy a car there to More

by stan.shelton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Shelton
November 28, 2021

Went a couple of places to get a jeep and no luck Jamie Eady went above and beyond to get us the best deal would could and done it right the first time no issues definitely go back again for a repeat custo More

by brandoncourtney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Eady
August 23, 2021

Used car I purchased broke down within a week and now no one at the dealership will talk to me. The first payment wasn't even due before it stopped running. More

by Pennylane2682
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Talo, Jeff Bean
August 21, 2021

Great experience. I worked with sales rep, Jeremy Davis, who was a pleasure. He's patient and was there to answer our questions. Shopping for a car can be stressful but we were made to feel comfortable and More

by Steven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
August 18, 2021

Good people to deal with !! This is the place to go!! Ray Gilmore was very helpful and good to work with in getting my daughter her first financed car. More

by millerella112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Gilmore
August 01, 2021

The sales consultant Jacob Shelton did an amazing Job helping our family. He was very knowledgeable about all of the vehicles and the financing options were tremendous. I would most definitely recommend More

by kimberlin Moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Shelton
July 31, 2021

See Jacob Shelton if you want the best attention. Didn’t feel rushed or pressured. Unusual in car sales I would think. Hope you reward him well More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Shelton
July 31, 2021

Charles Frazier was so helpful and courteous. Took the time to show and explain everything in detail. I enjoyed working with him and the lovely staff. If you are looking to purchase a car then Ole Ben Fra More

by angeleyes2751
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Frazier
July 28, 2021

They have always done me right and their salesman Brandon is a great guy very helpful and respectful....he helped get us our third car and it's just what we wanted More

by Missy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Eady, Amy Johnson
June 29, 2021

If I could give 0 stars I would. Save your time money mental health and more. This is just one big ole scam 😂 they selling us junk cars and making us pay their shops to fix em… read well into the review More

by This dealer sucks ☠️
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Eady, Alicia Lee, Amy Johnson, Michael (Mike) Wilson