One Toyota of Oakland
Oakland, CA
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False allegations Was accused of having crashed a car that has no dent and advised to lie to my insurance to pay for repair.Manager was rude and on the defensive. Was accused of having crashed a car that has no dent and advised to lie to my insurance to pay for repair.Manager was rude and on the defensive. More
Great customer service Excellent customer service and the staff was exceptional. Though there was a delay in getting my car to the front, the work done on the car was great Excellent customer service and the staff was exceptional. Though there was a delay in getting my car to the front, the work done on the car was great and the problem was resolved. Thanks to James for the prompt service! More
Excellent service Excellent customer service! Jacky Luo who was helping me this time with a recall service, but he also told that the factory also free install a wire t Excellent customer service! Jacky Luo who was helping me this time with a recall service, but he also told that the factory also free install a wire to help balance the electric thus the light bulb will not easily go off. I have been changing head highs almost every 3 months in the last 3 years. Now I am very happy because this would help a lot for me!! More
Excellent Service I've been bringing my car here for service for many years. The staff is friendly and helpful. I also appreciate the complimentary Lyft rides. I've been bringing my car here for service for many years. The staff is friendly and helpful. I also appreciate the complimentary Lyft rides. More
Went well Pretty good service. Met expectations and was well communicated throughout via text. I love when vendors use text. Nice waiting room and wifi with Pretty good service. Met expectations and was well communicated throughout via text. I love when vendors use text. Nice waiting room and wifi with free coffee. The only downside was they offered a free rental car for the night while they fixed the car and I had to wait a few hours for them to clean one for me. More
Good customer service Mr trung did an excellent job , he didn’t let me wait for so long . One toyota dealer is a good place to have my car service ! Mr trung did an excellent job , he didn’t let me wait for so long . One toyota dealer is a good place to have my car service ! More
Worst service in 8 years Service was lousy & very unfriendly .. James was his name and he showed no interest in my concerns or car issues He insisted on paying $169 for break Service was lousy & very unfriendly .. James was his name and he showed no interest in my concerns or car issues He insisted on paying $169 for break fluid which I was not prepared at time. More
Best service Since u have not been to Toyota in a long time and the amount of money I spent for serving my car it was well worth it. Bob was great tried to save m Since u have not been to Toyota in a long time and the amount of money I spent for serving my car it was well worth it. Bob was great tried to save me money. I never had a bad service. More
Quality Service I am extremely happy for the installation of the Apple Car Play on my Toyota Camry XSE 2018. It works like a charm and I appreciated the professionali I am extremely happy for the installation of the Apple Car Play on my Toyota Camry XSE 2018. It works like a charm and I appreciated the professionalism at One Toyota! More
Outstanding Brandon Feola was very helpful and informative. Definitely will be back in future for service and look forward to him helping me again. Very satisfied Brandon Feola was very helpful and informative. Definitely will be back in future for service and look forward to him helping me again. Very satisfied with overall visit. More