One Toyota of Oakland

Great service James was great. Explained everything in detail with pictures from online. Great service. Highly recommend. thumbs up. Will visit again near future to James was great. Explained everything in detail with pictures from online. Great service. Highly recommend. thumbs up. Will visit again near future to get my car serviced. More

Excellent and communicative Carlos at Oakland was really phenomenal! He took me right at my appt. time and the oil change was quick! However a nail was found in a tire and Carlos Carlos at Oakland was really phenomenal! He took me right at my appt. time and the oil change was quick! However a nail was found in a tire and Carlos came right over to consult with me about options, ordering me a lyft to go home and wait. Then they fixed my tire quickly as well, Within 2 hours! Carlos was amazing - the work crew was Stellar and quick! I appreciate them as this was the best, most stress free appointment I’ve had here. More

Good service Really nice and fix my car’s problem. Also explain the issue to me and tell me what I should be look out for later and how to avoid those problem. Really nice and fix my car’s problem. Also explain the issue to me and tell me what I should be look out for later and how to avoid those problem. More

Great service Scheduling an appointment was easy, Greg was efficient checking us in and helpful in arranging our left ride. When we returned to pick up the car he w Scheduling an appointment was easy, Greg was efficient checking us in and helpful in arranging our left ride. When we returned to pick up the car he went over all the work that had been done and told us when it would be best to bring the car back in for servicing.He also took the time to explain several things about our car that the salesperson didn’t have time for ( car was not bought at One Toyota). All in all a satisfying experience. More

Robert is service is the reason I use your dealership! Your company has an amazing assist, and it’s called Robert! The young man that works in your Service Department, is the reason I use your company to s Your company has an amazing assist, and it’s called Robert! The young man that works in your Service Department, is the reason I use your company to service my car! He is fantastic to deal with, so kind, polite and upbeat all the time! And I feel like he has integrity in his dealings with me! I never feel like I need a shower after I’m done interacting with him. And, to have the feeling, that an auto dealership is on your team, is huge. Because, I, like most people, have an innate mistrust of auto dealerships. Yet, Robert has given me a feeling of support, he always seem to be looking out for my best interest. And that is why I continue to spend my money, at your dealership. I vote with my pocketbook!!!! And while, I specifically wait for Robert to work with me for my service needs, I have observed several other employees at your company, and I wish you had more like Robert in your employ. More

Best Srvc Advisor ! I am greatly satisfied with Denny’ service! He is one of the best srvc Advisors I have ever had. Walked me thru all process in order to have me get a I am greatly satisfied with Denny’ service! He is one of the best srvc Advisors I have ever had. Walked me thru all process in order to have me get a better understanding of the need of my car.He is genuine, great Advisor! He didn’t block me out of text messages as others did after one service when I asked to postpone some unnecessary services for the future or when I am not able to survey them thru email! Thank you so much for servicing my car, Will see you again next time! More

Very Happy Amazingly smooth quick and professional Raymond was wonderful I had an appointment drove in was greeted immediately and was back home in 30 minute Amazingly smooth quick and professional Raymond was wonderful I had an appointment drove in was greeted immediately and was back home in 30 minutes and an hour later car was done More

Easy, Straightforward, Experience We worked with Alex, who quickly found the right car and set up all the necessary details in an easy and straightforward fashion. Alex was very profes We worked with Alex, who quickly found the right car and set up all the necessary details in an easy and straightforward fashion. Alex was very professional and enjoyable to work with. We felt totally comfortable with our decision. More

A Plus Cust Serv My sales manager Pablo Ochoa provided my husband and I with world class outstanding customer care. He was patient, knowledgeable and built great rappo My sales manager Pablo Ochoa provided my husband and I with world class outstanding customer care. He was patient, knowledgeable and built great rapport from the beginning to the end. I really liked how he first, educated us about the Toyota One experience and let us know he’d be with us throughout the entire process. I love not having to deal with a salesman, manager and finance manager. I love the one stop shop and the trust Pablo provided me with the prices and that I didn’t have to negotiate prices back and forth. More

Car 25k checkup Greg was very personable and professional and got our car back to yay in under 2.5 hours. Thanks, Greg and team for your great services! Greg was very personable and professional and got our car back to yay in under 2.5 hours. Thanks, Greg and team for your great services! More