My husband and I are customers of One Toyota for life. We have purchased two other vehicles, a 2013 Toyota Corolla (traded in) and a 2015 Toyota Prius, which we still have. In January 2017, we visited One Toyota to start looking at larger vehicles because we learned that we were expecting a set of twins and we have an 8 year old daughter. We had narrowed down our search to a Toyota Highlander and an Acura MDX. We were met by Ainsworth Leslie, who helped us purchase our Prius and he introduced us to Wesley Harris. We were very clear from the beginning we were not ready to purchase anything because we were in a high risk pregnancy and did not want to undertake another unnecessary car payment yet. They were very understanding to our circumstances. Over the next few months, per our request, Wesley and Leslie both communicated with us by phone, text, and email letting us know what deals were happening that could benefit us financially without EVER making us feel pressured to buy. They went above and beyond, even checking in on the health of our pregnancy. We purchased our 2017 Toyota Highlander in April 2017 and absolutely love it. It is now September 2017, and I still feel as happy and excited about working with Wesley and my Highlander as I did in April. We had a phenomenally streamlined buying experience. We were in and out in 1 hour, which is unheard of! Wesley was a dream to work with! We had a few upgrades that needed to be installed after purchase and Wesley made sure to facilitate installation, even stepping in when we had issues with the service department finding our parts. Wesley and Leslie went above and beyond and even checked in on the health of our pregnancy, both before and after we purchased our car. I have come to expect great service from One Toyota but what I continually get is EXTRAORDINARY and PHENOMENAL service. You know you've made a connection when you drive by One Toyota and your 8 year old wants to stop by just to say hello to Wesley and Leslie. Thank you Wesley, Leslie and our One Toyota family for all that you do!