One Toyota of Oakland
Oakland, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:30 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I service was good. My only problem was my wait time. I arrived at 9:45 and didn't leave until 2:30. I think the wait time was way too long for someone that stays and wa My only problem was my wait time. I arrived at 9:45 and didn't leave until 2:30. I think the wait time was way too long for someone that stays and waits. I leave in San Francisco so there is no were for me to go but just sit and wait. More
This is my second time purchasing a vehicle from One Toyota. Both times the transaction was smooth and hassle free. The sales person, Sira was awesome and very helpful as and not pushy like some of th Toyota. Both times the transaction was smooth and hassle free. The sales person, Sira was awesome and very helpful as and not pushy like some of the other dealers. More
They were very welcoming. Helped me look for what I wanted. Offered a test drive. Went above and beyond to get me in the car I wanted at the price I could afford. Very gratefu Helped me look for what I wanted. Offered a test drive. Went above and beyond to get me in the car I wanted at the price I could afford. Very grateful. More
The service was excellent, everyone was patient and helpful. I had a great experience. Thanks helpful. I had a great experience. Thanks More
One Toyota did exactly what and when they/Tee ,(service rep) said they would do for a recall service. They also offered a ride...I opted to walk the nearby MLK Shoreline Trail. Service and exercise---I was rep) said they would do for a recall service. They also offered a ride...I opted to walk the nearby MLK Shoreline Trail. Service and exercise---I was pleased! More
Staff not considerate of customer’s needs and lack general manners. Upon checking in I was told service would take 2 hours. Because of that I decided to wait. Once two hours passed the staff did not i general manners. Upon checking in I was told service would take 2 hours. Because of that I decided to wait. Once two hours passed the staff did not inform me that it would take longer than expected. I had to go find the staff myself and ask. Then they said it would only be another 15 minutes. I though that’s okay I can wait another 15. That was a lie, overall I had to wait 4 hours, double the promised time. And there was no acknowledgement or apology over the delay. Very inconsiderate, I missed work for this when I could have just gone and done my job and come after. Had they stuck to their promise of 2 hours, or simply not made that promise in the first place I would not be upset and I would have gone to work but noe they cost me a day of pay. More
I completed review a minute ago. I rated the service I received as ‘excellent’. Thank you’ I rated the service I received as ‘excellent’. Thank you’ More


