One Toyota of Oakland

Good service I only had a rental because I had a recall which was fine but I have to go to work would be nice to get a rental while I get a service done so I can go to work next time which was fine but I have to go to work would be nice to get a rental while I get a service done so I can go to work next time More

My visit was pleasant and efficient. Ethan explained everything and all went as expected. I left happy. Ethan explained everything and all went as expected. I left happy. More

I experienced clear, friemdly communication, woth no talking down to me because i am a woman, elderly, and disabled. Service was exactly as described and on time. talking down to me because i am a woman, elderly, and disabled. Service was exactly as described and on time. More

I came in for my first service on my new car. I thought the process for scheduling was a little confusing via chatbot on the phone. I wish the phone was answered by any actual person at the loc I thought the process for scheduling was a little confusing via chatbot on the phone. I wish the phone was answered by any actual person at the location. Upon arrival staff was very efficient. Hector provided excellent customer service as I needed to be entered into the computer system. There were many areas to sit and wait which was a good choice as the whole experience took just an hour. I'll be back. More

The one thing that I was clear from the beginning is that the price definition when one buys from One Toyota. I only dealt with Sam Li for everything, which makes it a pleasant experience. All my work was d the price definition when one buys from One Toyota. I only dealt with Sam Li for everything, which makes it a pleasant experience. All my work was done over the Internet. Sam is responsive to text and on follow-ups. Very clear strategy and straightforward working with them. I would definitely consider buying another car from them. Very professional. More

It was a great experience. I was very pleased with the service. Yazeed was very helpful. I was in and out within timeframe I expected to be thank you guys for your help. I was very pleased with the service. Yazeed was very helpful. I was in and out within timeframe I expected to be thank you guys for your help. More

Daniel Busto is an excellent salesman, always making sure I chose a car that I would be happy to take home. He finds the best options for me and is highly recommended. I chose a car that I would be happy to take home. He finds the best options for me and is highly recommended. More

Customer service from Thomas was great 10/10. I am giving the review 4 stars because my car was returned with my drivers side seats covered in a black/gray stain (I have light seats) and drivers I am giving the review 4 stars because my car was returned with my drivers side seats covered in a black/gray stain (I have light seats) and drivers side door with a dirty hand prints as well. Hoping next time this won’t happen next time. More

I had an appointment in the morning. Was promised my car at noon but it was ready until 3p Was promised my car at noon but it was ready until 3p More

I thought everything about it was great except that it took 3 hours due to my recall supposedly. If something's going to take three hours I would like a little more morning then 'it's going to take a litt took 3 hours due to my recall supposedly. If something's going to take three hours I would like a little more morning then 'it's going to take a little longer because of the recall'. Seems like if I was just getting the basic service it would have been well under an hour More