One Toyota of Oakland

Efficient, FAST...In/Out in Less Than 45 Minutes...!!! My service rep, Diana, was the BEST...explained every step of the basic 25k service and approved my waiting in their lounge, as it shouldn't take more My service rep, Diana, was the BEST...explained every step of the basic 25k service and approved my waiting in their lounge, as it shouldn't take more the 90 minutes...not complaining but she really needs to improve her "accuracy"...LOVE their Express Service...!!! More

Vehicle maintenance If you ever go to Toyota one for service, find Kevin. He will work with you on everything from A to Z. The best service rep ever. If you ever go to Toyota one for service, find Kevin. He will work with you on everything from A to Z. The best service rep ever. More

Kevin is a great new addition at One Toyota Had Kevin as my service representative for our major service yesterday. He shared with me that he’s only been on the job a few months, and he’s clear Had Kevin as my service representative for our major service yesterday. He shared with me that he’s only been on the job a few months, and he’s clearly already very good at it! He gave me thorough and friendly exclamations of all the work to be done and touched base at the end to confirm all was well. Thank you Kevin! My only regret is that I forgot to mention a broken part on the hatch back door. And it seems that the service team didn’t notice it either so I wasn’t able to get it repaired this time around. More

85,000 general maintenance They know the entire history of my vehicle and explain all the metrics so I know what to plan for. Always friendly service and easy to schedule. They know the entire history of my vehicle and explain all the metrics so I know what to plan for. Always friendly service and easy to schedule. More

Service was good I went at lunch time so mostly everybody was on lunch. Alba was great and the team was kind and they got me a lyft I went at lunch time so mostly everybody was on lunch. Alba was great and the team was kind and they got me a lyft More

Great comfortable and felt like I was in good hands this place is amazing it’s so big and comfortable a lot of waiting areas they even have a PlayStation for the kids I’m never bored waiting for my car this place is amazing it’s so big and comfortable a lot of waiting areas they even have a PlayStation for the kids I’m never bored waiting for my car More

Excellent service Fixed the transmission with software update. Adjusted the lights to recommended level. Everyone was very helpful in explaining work done. Fast turn a Fixed the transmission with software update. Adjusted the lights to recommended level. Everyone was very helpful in explaining work done. Fast turn around with Lyft to aid in transport. High level of service!!!! More

Amazing It was a great experience, David helped a lot and made the process easy, fast, and painless. I would definitely recommend going to one Toyota for the It was a great experience, David helped a lot and made the process easy, fast, and painless. I would definitely recommend going to one Toyota for the best service. More

Excellent service from the minute I drove in to the moment I pick up my car. My adviser Bob was awesome and very clear to what going on and what would be happen to my c from the minute I drove in to the moment I pick up my car. My adviser Bob was awesome and very clear to what going on and what would be happen to my car . BUT there is a long wait to get a rental and I did wait 45 min for that . Besides that everyone else was very nice More

75,000 mile checkup. I was very pleased to receive a text reminder which allowed me to bring the car in for service in a reasonable time. In particular, I found Bob very p I was very pleased to receive a text reminder which allowed me to bring the car in for service in a reasonable time. In particular, I found Bob very personable and informed. I look forward to hearing from him every year. Bob’s caring attitude coupled with the excellent service makes getting my car serviced something I look forward to. More