One Toyota of Oakland

Jacky...Quality,Attention to Detail, and Courtesy One Toyota already had good service, but Jacky was over the top FANTASTIC. He explained everything in detail, he explained changes in procedure the c One Toyota already had good service, but Jacky was over the top FANTASTIC. He explained everything in detail, he explained changes in procedure the company had taken to reduce costs to the client. He forward explained my next two checkups with and the cost, so I would no be surprised at my visits. He even nailed the the time it would be done. He walked me to my car. He is fantastic, knowledgeable and forward thinking when it comes to client expectations. More

Brandon Feola is the best Wouldn’t take our Toyota’s anywhere else. Have purchased 2 cars at One Toyota and we are very happy especially with Brandon at the Service Department. Wouldn’t take our Toyota’s anywhere else. Have purchased 2 cars at One Toyota and we are very happy especially with Brandon at the Service Department. More

A/C problem Problem was diagnosed and fixed. Communication was excellent. Price was too high due to design flaw requiring entire dashboards to be removed to cl Problem was diagnosed and fixed. Communication was excellent. Price was too high due to design flaw requiring entire dashboards to be removed to clear a simple blockage. This is not service center's fault. More

Car mataince The young man Jeremy, ia very helpful and knowledgeable .at his job. He answered my questions and concerns that I have pertaining to my car The young man Jeremy, ia very helpful and knowledgeable .at his job. He answered my questions and concerns that I have pertaining to my car More

James is awesome! James really took the time to listen to my concerns and explain all of the maintenance options with my car. Truly exceptional service. I’ve worked w James really took the time to listen to my concerns and explain all of the maintenance options with my car. Truly exceptional service. I’ve worked with him many times and always leave very satisfied. More

Awesome experience (chase) Spoke with chase over the phone and he was very polite and extremely helpful. Chase had my vehicle fixed in a couple hours and provided outstanding cu Spoke with chase over the phone and he was very polite and extremely helpful. Chase had my vehicle fixed in a couple hours and provided outstanding customer service. Thank you More

Excellent service with David! My husband and I have been calling around looking for the elusive RAV4 hybrid and got in touch David after 2 weeks of searching. David said he had wh My husband and I have been calling around looking for the elusive RAV4 hybrid and got in touch David after 2 weeks of searching. David said he had what we were looking for on the way and he took a deposit over the phone. It was totally smooth and seamless! He called us when the car came in we took it for a quick test drive and we walked out with the new car two hours later! Would have been even faster but our credit union was out to lunch (literally!) before issuing our approval. Super fast service and a great person to talk to. More

Awesome service advisor!!! Awesome service advisor. I felt very well taken care of. Raymond went out of his way to make sure I got everything I needed taken care of in a short a Awesome service advisor. I felt very well taken care of. Raymond went out of his way to make sure I got everything I needed taken care of in a short amount of time. Very pleasant experience! More

Great Service They make it really easy to do business with them! The staff go above and beyond to be courteous and professional. I will for sure bring my business b They make it really easy to do business with them! The staff go above and beyond to be courteous and professional. I will for sure bring my business back here again. More

Brandon was great. One problem was not solved but he is making an effort to address it . So I am coming back on a separate day to address it at no charge One problem was not solved but he is making an effort to address it . So I am coming back on a separate day to address it at no charge More