Open Road Cadillac

i came into dealership with no intentions of buying a cadillac that day but inside an hour mannie gave me an offer that i could not turn down. i am very happy with the new ats and look forward to gettin cadillac that day but inside an hour mannie gave me an offer that i could not turn down. i am very happy with the new ats and look forward to getting to know the car like a second brother. mr. mike wall 973-818-9639 More

I was very pleased with my sales representative, Paul Leary. He was knowledgeable and enthusiastic about the car. He answered all of my questions and was thorough in reviewing the features and benefits Leary. He was knowledgeable and enthusiastic about the car. He answered all of my questions and was thorough in reviewing the features and benefits of the car. Thanks for a beautiful car. More

Other than knowing we wanted an SUV, we had not decided on what kind of SUV we would buy. We visited several different dealerships and test drove a number of SUV's. We experienced "indifference" from som on what kind of SUV we would buy. We visited several different dealerships and test drove a number of SUV's. We experienced "indifference" from some dealers and "high pressure" from others. We were pleasantly surprised with our experience at Royal Cadillac. Not only did the Cadillac SRX offer us all the options we were looking for, our Sales Consultant Dennis Sloyan went out of his way to make us feel comfortable with not only the price and options the vehicle offered but, with the entire dealership. We have no doubts Royal Cadillac and Dennis Sloyan will meet our expectations in a car dealership. More

I had a wonderful experience in Royal Cadillac on March 16, 2013. Purchasing a car is normally an anxiety ridden process. That was not the case here. All of the staff was friendly, upfront, honest and adde 16, 2013. Purchasing a car is normally an anxiety ridden process. That was not the case here. All of the staff was friendly, upfront, honest and added no pressure. I am happy with my 2010 SRX. And look forward to working with Royal In the future. More

I have been purchasing and/or leasing Cadillacs since 1973 and this was the best experience I have ever had dealing with the auto dealership. Dennis was honest and careing in the entire transaction and 1973 and this was the best experience I have ever had dealing with the auto dealership. Dennis was honest and careing in the entire transaction and I recommend him highly to anyone interested in a Cadillac. I leased a XTS and find it to be one of the best Cadillacs I have ever driven. More

This is one of the first dealerships I have ever visited where they combined kindness, strong service with aggressive sales approach to wind our business. Felt good about dealing with them. where they combined kindness, strong service with aggressive sales approach to wind our business. Felt good about dealing with them. More

I have purchased 3 Cadillacs from Royal. Each experience has been better and better. All of the staff are friendly and knowledgable. The Sales Manager, Joe, makes things happen for me and the GM, Richard, has been better and better. All of the staff are friendly and knowledgable. The Sales Manager, Joe, makes things happen for me and the GM, Richard, is always approachable. I visit the dealership often just to say hello and see the new cars. Service is also good. Roger is my service consultant. I would recommend Royal to anyone interested in a new or used Cadillacs. Ask for Tom - great floor salesman. More

Excellent car purchase experience. I was made to feel very welcome and that my business was appreciated. Tom. Art and Joe were very professional as well as genuinely personable. A++ very welcome and that my business was appreciated. Tom. Art and Joe were very professional as well as genuinely personable. A++ More

Dennis was very helpful, right from the beginning of my search for a "new" vehicle. He was forthright in his dealings with me and told me everything that I asked or needed to know. He made the entire pro search for a "new" vehicle. He was forthright in his dealings with me and told me everything that I asked or needed to know. He made the entire process from "looking" to "buying" as pleasant as could be. More

I purchased a Escalade from them about a year ago in where they were pleasant and helpful. I guess they may have needed the business at that time. We were struck by Sandy in which we lost our cars. When where they were pleasant and helpful. I guess they may have needed the business at that time. We were struck by Sandy in which we lost our cars. When we contacted them in making another purchase they were rude and non helpful. All I can say is BUYER BEWARE!!! Their approach is very misleading. I guess it depends on what time of the month you shop is how you will be treated. Sandy must have definitely made their quota in where they did not need my attention or business anymore! More