Open Road Honda
Edison, NJ
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542 Reviews of Open Road Honda
My lease for 2018 Honda CRV EX was up and my choices was to either pay off my car or lease a new car. My sales rep VJ and The Manager Robert did a wonderful job giving me a great deal not only did i end up to either pay off my car or lease a new car. My sales rep VJ and The Manager Robert did a wonderful job giving me a great deal not only did i end up leasing a new car but i got a 2021 Honda Pilot EXl for not to much more money a month, they did a great job and didnt waste any time giving me high prices nor did they devalue my trade in. I will recommend anyone i can to this dealership. More
Had a great experience leasing a 2021 Honda Accord here. Andy was a very straightforward dealer and did not play games when it came to negotiating a fair price. There were no surprise charges after we got d Andy was a very straightforward dealer and did not play games when it came to negotiating a fair price. There were no surprise charges after we got down to a good price and he was quick and efficient. More
Bought the car on December 31st, today is March 3rd, still have not received my license plate. Emailed the sales person Juan Bernal multiple times, no response. Left a message online, no response. Calle still have not received my license plate. Emailed the sales person Juan Bernal multiple times, no response. Left a message online, no response. Called the dealership, transferred multiple times, got to a random person's voicemail and you guessed it, NO RESPONSE. They might have decent price but don't expect any service if something goes wrong. I know some are wondering it's Covid, NJ MVC is slow.. let's see, I bought a tesla on December 29th, and received the plate in less than a month. More
Would give these guys zero stars if I could ..Lying about internet prices, dealer installations packages required lots of xx price goes up by 3000 internet prices, dealer installations packages required lots of xx price goes up by 3000 More
Very disappointed with the service. Mr Lawrence Kyser, the salesman at the delearship was so disrespectful, rude and dishonest. I felt why was even there in the first place. High time to change employees. the salesman at the delearship was so disrespectful, rude and dishonest. I felt why was even there in the first place. High time to change employees. Even the front desk was not interested in selling there cars. Never faced such a disrespectful and negative crew. Would never recommend to buy from a place even if there sell you 5000$ less. Poor service More
I was so impressed with Mr. Lawrence Kyser when I spoke to him about purchasing another vehicle. He was knowledgeable and courteous! I own a Honda and I love it! I will be their in the spring Mr. Kyser to to him about purchasing another vehicle. He was knowledgeable and courteous! I own a Honda and I love it! I will be their in the spring Mr. Kyser to talk to you about my next vehicle. More
DISHONEST! They did not honor the agreed upon price I got via email. They were telling me there is fine print with on-line quotes and they have their fees. Then proceeded to tell me that I couldn't fin got via email. They were telling me there is fine print with on-line quotes and they have their fees. Then proceeded to tell me that I couldn't finance the car with Honda's 0% offer before even taking my credit application. Their tactic is to give low quotes to get you in the door. Clearly they don't care about unnecessary exposure to customers to Covid or wasting their customers' time. They perpetuate the bad reputation of car salesman. Avoid them at all cost. They cannot be trusted. More
This dealership is the worst shopping experience someone could go through. They use terrible tactics to bait you in and even with that I was able to actually negotiate a good deal for myself. However, watch could go through. They use terrible tactics to bait you in and even with that I was able to actually negotiate a good deal for myself. However, watch out for their finance guy when you sign your contract. Once I got to the finance guy he chose to ignore the signed negotiated deal and over charged me the first months payment. As a result of his negligence and incompetence my first months payment was duplicated. Who can be considered a finance manager that over charges their customers. Unacceptable and unprofessional service. I would not recommend this dealership to anyone. The dealership will rip you off and then will not answer your calls. Also, do not bother with Honda corporate, they are even more useless and incompetent. More
I recently bought a new car after owning my last one for 16years. I was very nervous making a big purchase and not sure of what car would be best for me. V.J. was my sales person and was amazing. He helped 16years. I was very nervous making a big purchase and not sure of what car would be best for me. V.J. was my sales person and was amazing. He helped me choose the perfect vehicle and made me feel very comfortable . He went over every feature and has made himself available anytime I had a question. I highly recommend V.J. More