Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Orange Buick GMC
Orlando, FL
3,203 Reviews
Orange Buick GMC puts forward an amazing range of new, and used Buick and GMC vehicles like the amazing all-electric Hummer EV, Buick Encore, Envision, Enclave and Avenir lineup; GMC Acadia, Terrain, Sierra Truck, Canyon Yukon and Denali and AT4 lineup. We provide a wide range of today’s top used cars and trucks in both new and pre-owned condition. Our pre-owned cars have been fully inspected and reconditioned to ensure that you get the car you deserve, as well. We offer a free AutoCheck on all of our pre-owned inventory as well. "Best Price the First Time. We shop Orlando, so you don't have to!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,203 reviews
January 29, 2021
Normally i have only provided 5 star rating when Jake was my Service Manager, after he retired I have had three others Ian was great but had departed, the other on was less than desirable and Nelson did not my Service Manager, after he retired I have had three others Ian was great but had departed, the other on was less than desirable and Nelson did not do his homework when it came to reviewing what was required maintenance on my vehicle. I had the transmission recall which flushed and took care of that service at the 70K mark and just had the cabin filter replaced. Jake always knew what was accomplished with my vehicle as I have all the maintenance accomplished at your service department. I expect my service manager to tell me what my vehicle need and had researched what had been done before coming to me. I will continue to come there but am switching to Robert who I know will provide me with the best Service just like Jake had! It is very hard when one had the Best and then have to compare. Robert seems to be in the same lines as Jake and I will stick with Robert More
by garretsonm
Verified CustomerEmployees Worked With
Nelson Garcia Espendez
January 29, 2021
I was very disappointed with the service level. First the vehicle that I looked at was listed as brand new and only 8 to 10 miles, when I got there it had been used as a demo unit and had 3,125 miles (far fr vehicle that I looked at was listed as brand new and only 8 to 10 miles, when I got there it had been used as a demo unit and had 3,125 miles (far from new). So on the website the mileage was wrong, it was actually a used vehicle. Then when I inspected the vehicle (because it was used) had damage on the back bumper, which they acknowledged and said they would repair. They call me a week after I took delivery, I then brought the vehicle in for the repair and the collision division did not know what needed to be repaired, and they had to order a part to repair so I had to come back AGAIN! There was also issues with the trade in negotiation that displeased me. I bought the vehicle but have been regretting the experience since, you do a major purchase only to have it ruined by the process! More
by garydykstra
Employees Worked With
Jay Lafferty
January 28, 2021
Very satisfied with the work that was performed on my vehicle. Thank you Nelson for your great customer service and for your punctual updates on the vehicle vehicle. Thank you Nelson for your great customer service and for your punctual updates on the vehicle More
by ATTSPEED
Employees Worked With
Nelson Garcia Espendez
January 27, 2021
Glenn was very professional and helpful to take a short time to get the headlight bulb changed. I came in early but he assisted me like right away and if he is available I will use him as my service repre time to get the headlight bulb changed. I came in early but he assisted me like right away and if he is available I will use him as my service representative the next time I need something for my car. Thanks to Glenn. More
by LHALLKING
Employees Worked With
January 27, 2021
Staff was friendly upon arrival. The service I requested was performed quickly and met my expectations. Thanks goes to my service writer who kept me advised as service was being completed. was performed quickly and met my expectations. Thanks goes to my service writer who kept me advised as service was being completed. More
by GS Randy
Employees Worked With
Nelson Garcia Espendez
January 26, 2021
Great experience. Quick and handled the details on the phone. sent the paperwork via docusign and delivered the car same day. second car we’ve gotten from Chris at your dealership and we will refer you g phone. sent the paperwork via docusign and delivered the car same day. second car we’ve gotten from Chris at your dealership and we will refer you guys for sure More
by shannonbailey410
January 24, 2021
Ruben was very professional and courteous. He presented my options clearly and completely. He was knowledgeable and seemed genuinely concerned for my safety. I was pleased. my options clearly and completely. He was knowledgeable and seemed genuinely concerned for my safety. I was pleased. More
by catlady406
Employees Worked With
Ruben Guzman jr.
January 23, 2021
Staff was very friendly and helpful! They identified the issue with my car and fixed it quickly. Very clean and organized. I was very pleased with my experience and will be back in the future. issue with my car and fixed it quickly. Very clean and organized. I was very pleased with my experience and will be back in the future. More
by jingles140
Employees Worked With
January 19, 2021
Staff was very friendly and helpful! The sales team was welcoming and took the time to ensure I was comfortable with my new vehicle purchase. welcoming and took the time to ensure I was comfortable with my new vehicle purchase. More
by Ali S.
Employees Worked With
Santiago Rojas, Christopher Boschken
January 18, 2021
Well i bought my car during the holidays sometime closer to Thanksgiving. In the following weeks i noticed a shaking getting more and more noticable when stopping. When i was sold the car I was told things to Thanksgiving. In the following weeks i noticed a shaking getting more and more noticable when stopping. When i was sold the car I was told things like brakes and tires and safety related issues are addressed and fixed. So if this was true why would i have to be replacing my front rotors and brakes at my own expense before I even made my first car payment. This got me really annoyed and I was just told by Glenn who spoke with Oscar, the guy who sold me the car, that this problem isn't covered in the deal and I am reaponsible for it. There was clearly a problem starting that was overlooked by the tech when the car was sold to you guys, rotors and brakes don't give out in weeks. To me this is poor service and care for safety, I for sure won't be having return business since I feel cheated in this encounter. More
by Nathan Lietzenmayer
