Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,095 Reviews of Orange Buick GMC - Service Center
Sort by
May 25, 2021
I will be sending a formal letter to the General Manger this week, but overall, with the amount I am paying for my lease and the type of SUV/Truck I have, I expect much better customer service. Further, an this week, but overall, with the amount I am paying for my lease and the type of SUV/Truck I have, I expect much better customer service. Further, and despite my SUV being in the dealer twice in the past two months, both issues have not be able to fixed, and it does not seem to be a priority... as phone appointments were missed and a lack of follow-up and communication. At this point, I would not sign a new lease or recommend Orange Buick GMC to any of my friends or family. I will send formal letter this week. More
by Jacob Stuart
Verified CustomerEmployees Worked With
I spoke to Jen and Manager this first, I did not speak to anyone the second time.
May 24, 2021
I was pleased with the service except for one thing: I had to make three trips to the dealership. First: (expected) to identify the problem. Second: (also expected) to have the repair done after the neede had to make three trips to the dealership. First: (expected) to identify the problem. Second: (also expected) to have the repair done after the needed part(s) came in. But additional parts were needed, so a third visit was required. Again, pleased with all other aspects of the service. More
by DonaldDuck0
Employees Worked With
Jen Cisler
May 24, 2021
Bill Murdock was great to deal with! He made my visit easy and quick and made sure I understood everything. Customer lounge was ok as well easy and quick and made sure I understood everything. Customer lounge was ok as well More
by p3fe1234
Employees Worked With
May 22, 2021
I always get treated very nice and they always do a great job. The manager, Mike is the best!!!! I will always come back here for service. job. The manager, Mike is the best!!!! I will always come back here for service. More
by HunterEq4u
May 20, 2021
Bad service the person who was taking my car was rude and when I arrived to pick it up they were not aware where the car was when I arrived to pick it up they were not aware where the car was More
by wiesejs
Employees Worked With
May 19, 2021
My experience was perfect. No issues. Orange GMC has always taken care of me. When there is an issue Mike does a great job to make it right!! always taken care of me. When there is an issue Mike does a great job to make it right!! More
by SCURRY4LIFE
May 19, 2021
Orange Buick has the best customer service. Employees are very helpful and friendly people. I recommend my friends and family to this dealership all the time. Thank you for putting your customers first! are very helpful and friendly people. I recommend my friends and family to this dealership all the time. Thank you for putting your customers first! More
by TEAMTORRES88
Employees Worked With
May 18, 2021
As usual Robert did an excellent job of keeping me informed about the repairs to my vehicle. I had business appointments in the afternoon and my vehicle was ready when promised. informed about the repairs to my vehicle. I had business appointments in the afternoon and my vehicle was ready when promised. More
by pdarby
Employees Worked With
May 18, 2021
I took my car on 5/17 to have a noise that I kept hearing in the back tired and a oil change, as I was leaving the noise was still there, I had to return back with my car and was told it was my front axel an in the back tired and a oil change, as I was leaving the noise was still there, I had to return back with my car and was told it was my front axel and that they do not have the equipment to take of the problem, I was advised to go to Honda, per Honda it is a broken back break bracket that was rubbing against the tire, I don’t believe that anyone truly checked my car after spending 4 hours waiting in the service department, my service rep. Was very nice and friendly but the mechanic that took care of my car did not care about my business More
by janettpp
Employees Worked With
Ruben Guzman jr.
May 18, 2021
No one likes getting their car serviced, especially on a weekend, but they make it as pleasant as possible. Good service, friendly staff, very nice waiting room. weekend, but they make it as pleasant as possible. Good service, friendly staff, very nice waiting room. More
by sjbucy
Employees Worked With
