2,009 Reviews of Orange Buick GMC - Service Center
The quality of the service was very good. I was very happy with the price. I was also happy to not be up-sold or twisted into something I did not need. They also have an impressive food service to tak happy with the price. I was also happy to not be up-sold or twisted into something I did not need. They also have an impressive food service to take advantage of while waiting. My only complaint was the service technician did not phone me with a report on the vehicle in a timely manner....I dropped the vehicle off at 7:30am and did not speak to the dealership until I phoned at 12:30pm. More
We went to the dealer because of a brake issue and Tim told us exactly what the problem was, how much it would cost, and even got us a loaner car so we didn't have to wait all day. This dealership is the told us exactly what the problem was, how much it would cost, and even got us a loaner car so we didn't have to wait all day. This dealership is the best I have ever dealt with. More
Orange Buick Staff has always been courteous and respectful. I have purchased 4 Yukons from O.B. in the last 11 years. I have always had O.B. service department conduct maintenance on all my vehic respectful. I have purchased 4 Yukons from O.B. in the last 11 years. I have always had O.B. service department conduct maintenance on all my vehicles. Their service department is one of the primary reasons I purchase my vehicles at O.B. I have always been completely satisfied with the staff and the quality of work performed on my vehicles by their technicians and mechanics. I would not hesitate to recommend O.B. to a friend or relative because of the positive experiences I have always received there. More
Each time I have visited Orange Buick GMC it has been a pleasant experience. Tim is extremely knowledgeable and thorough in his explantations. His follow up is also great. The service is fast but comple pleasant experience. Tim is extremely knowledgeable and thorough in his explantations. His follow up is also great. The service is fast but complete. I would recommend Orange Buick GMC and especially Tim Filotei to anyone. I am purchasing my former company vehicle and have already talked with Tim about bringing it for service. More
The service we have recieved on our Buick Enclave has been second to none from both Buick and Orange Buick GMC. The warranty covers more than I have ever seen from an OEM. The timeliness and communicati been second to none from both Buick and Orange Buick GMC. The warranty covers more than I have ever seen from an OEM. The timeliness and communication was fantastic as was the quality of the work. More
I was on my way to work when the front end of my car started vibrating and the service engine light came on. I called Orange Buick to infrom them that I was on my way in. When I arrived, David was wai started vibrating and the service engine light came on. I called Orange Buick to infrom them that I was on my way in. When I arrived, David was waiting for me and assured me that my problem would be taken care of. It took a couple of hours but they fixed it on the spot. David explained the problem and informed me that the warranty covered all but the $100 deductible. I depend on Orange Buick for servicing and have since I bought my first Buick there in 1997. I traded in a Cadillac for that Buick and have stayed with Buick ever since. It is cmforting to know that this capable dealer is available, not only for scheduled service, but for emergencies. Sue DeAngelo Trotta More
Always ready to do whatever is necessary to make things right. Service director John Baumgartner is readily available if there is a problem. Even though I did not purchase this car there, the excellent ser right. Service director John Baumgartner is readily available if there is a problem. Even though I did not purchase this car there, the excellent service department keeps me coming back and I look forward to purchasing my next vehicle there. More
I have been going to Orange Buick for over 20 years and I have always been more than satisfied with service and the attention to detail. The staff is very professional especialy David Taylor and Tom Santiago have always been more than satisfied with service and the attention to detail. The staff is very professional especialy David Taylor and Tom Santiago. The main reason I continue to use Orange Buick is because I feel I can trust them to do what is needed and not try to sell me things I didn't need. Only one time have I had a problem with the service and when I mentioned it to the manager it was taken care of on the spot (he even agreed with me instead of giving me a bunch of excuses). I have always recommended Orange Buick to my friends and I will continue to do so. Curt Cordell More
While bringing in my Yukon XL for service or repair is very inconvenient, Bill Murdock makes it as painless as possible. Rarely do you find people in business anymore that truely care about the customer. very inconvenient, Bill Murdock makes it as painless as possible. Rarely do you find people in business anymore that truely care about the customer...Bill fills that role beautifully. it is a pleasure to work with him. Additionally, when purchasing a new vehicle, Rod Connole does a great job of making sure my needs are met. I have purchased many vehicles over the past few years and Rod always makes sure that everything goes smoothly. I would enthusiastically recommend Orange Buick, Rod Connole and Bill Murdock. Rick DeVane Cubix, Inc. More
I was able to schedule my service. Mr MUrdock and I discussed the service needed. It was accompished quickly.We had gone over a problem the car had and decide it could be put off to another time.I alwa discussed the service needed. It was accompished quickly.We had gone over a problem the car had and decide it could be put off to another time.I always feel good when I talk to Mr Murdock about any problems I am having with the car and he always comes up with solutions. More