Orange Buick GMC - Service Center

I like that the job got done, and we were able to use Lyft free of charge. Here’s what I didnt like: -The service rep had no record of our appointment. -The service rep said they didn’t have record o Lyft free of charge. Here’s what I didnt like: -The service rep had no record of our appointment. -The service rep said they didn’t have record of our request for trailer system diagnostic, so it wasn’t done. -The recall took an additional day to complete. -The service rep was unresponsive. They would promise a returned call or text, then not follow through. I sent follow up texts and never received responses. -The service rep was unable to be reached by phone at times. Overall we’re happy that we got 3 out of 4 repairs completed. But the experience was terrible, and careless. The only reason why I’m giving additional stars is because of your shuttle service/lyft. I honestly don’t think anything will come of this review since the culture at this repair center is unprofessional. Unfortunately, my recall had to be done at a GMC service center. More

Great It was a great experience It was a great experience. They took the time and showed me all the cars I wanted to say they were very helpful. experience. They took the time and showed me all the cars I wanted to say they were very helpful. More

amazing service. Had taken my new 2500 to another dealer three different times and they didn't want to even listen to what was going on. Orange Buick went above and b Had taken my new 2500 to another dealer three different times and they didn't want to even listen to what was going on. Orange Buick went above and beyond, listened to the issues and immediately took care of it. Even better I had my truck back the same day. I will be back thats for sure! More

Both the overall & specific treatment of my experiences were & are unsatisfactory. My visit to your dealership was a waste of both of our time & most of the money spent by me for diagnosis and repair of my were & are unsatisfactory. My visit to your dealership was a waste of both of our time & most of the money spent by me for diagnosis and repair of my vehicle. More

Showed Empathy, understood. Explained and showed me problem with pictures that I could see the problem. Explained and showed me problem with pictures that I could see the problem. More

Always efficient, always quick and professional I've been going to GMC . For more than five years and I have always enjoyed the quality of work and a professionalism that your team displays. going to GMC . For more than five years and I have always enjoyed the quality of work and a professionalism that your team displays. More

They are a great group of people and I appreciate their effort to provide Sales and Service effort to provide Sales and Service More

Amazing experience. Amazing experience, the communication was constant. I very much appreciated their services Amazing experience, the communication was constant. I very Amazing experience, the communication was constant. I very much appreciated their services Amazing experience, the communication was constant. I very much appreciated their services. Thank you so much More

Fast and efficient It is affordable and always very clean. Bill is exceptional AND VERY COURTESY clean. Bill is exceptional AND VERY COURTESY More

When I went there to get my windshield wipers change they left the plastic on one of the wipers and it stretched up my windshield. left the plastic on one of the wipers and it stretched up my windshield. More