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Orem Toyota

Orem, UT

4.3
7,718 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 7,718 reviews

May 30, 2023

Great service and very professional. Nathan did a fantastic job! Plus my service was free due to my package I bought when I signed up! Thanks guys! More

by cael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

Always been happy with service overall. This time I replaced some tires and kept the old ones. Despite asking for some plastic to be laid down first before tires were loaded in the back of More

by ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
May 30, 2023

Service is ok, slightly overpriced, and the waits seem to be needlessly long. My car seems to have been finished for a while before the keys actually get returned to me. That process needs to be expedited. More

by greenwell.s.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Bailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

Tom Shields was amazing! I can't thank him enough for his help. My wife and I were in a bit of a bind and didn't have a lot of time and he was able to work with us and help u More

by jtbartschi22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

They have a great dealership! ! Sam was my sales person and he was very nice and I could tell he wanted me to buy the truck that day but he wasn’t pushy or annoying about it!! So f More

by mom13kids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wilson, Josh Boswell
May 27, 2023

Who the xxxx is Joel kitchen and what transaction with you am I supposed to be commenting on. Total garbage survey. More

by DVDD8N
Recommend Dealer
No
Employees Worked With
Andrew Butcher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Shields
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Kaua: She we professional, friendly, and made sure I was informed throughout the service time. Absolutely great service from her. Other experience in waiting area, cold environment - not much interaction More

by Jrcscc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

They will lie to you in a heartbeat to get you in for service, then charge you after telling you the service is covered! More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wilson, Josh Boswell
Jun 01, 2023 -

Orem Toyota responded

Thank you for your feedback. We would like to speak with you further. Could you please give Karyn a call at your earliest convenience 801-223-4406. Thank you.

May 25, 2023

Very expensive, and never explained what we paying for. If they changed bad parts they should show me difference of the old and new parts. And labor cost very high. In the beginning they never explained wh More

by URANSANAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enrique Soto
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

I always have a positive experience when I need help with my car and I appreciate that very much More

by DJOJUDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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